Associate Quality Account Manager I

Associate Quality Account Manager I

Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients.

PCI is responsible for assisting with coordinating quality activities for a designated customer focused team to ensure that goals and objectives of the team are accomplished within prescribed time frames and in budget. Helps drive project success to provide PCI a competitive advantage in long-term quality customer management.

Essential Duties and Responsibilities:

• Creates, updates and peer reviews Master Packaging Instructions, forms, and material specifications.
• Assists with performing batch record reviews.
• Assists with creating and/or reviewing batch records.
• Primary Quality Assurance contact for assigned customer accounts.
• Assists as company liaison with customers concerning quality control documentation.
• Helps identify, communicate, track, and resolve document related issues.
• Attends or facilitates conference calls and customer meetings.
• Assists with populating quality related metrics and key performance indicators.
• Assists with initiating and investigating quality deviations.
• Initiates and completes supplier non-conformance reports.
• Assists with training, developing, and mentoring new Quality Coordinators.

This position may require overtime and/or weekend work. Knowledge of and adherence to all PCI, cGMP, and GCP policies, procedures, rules. Attendance to work is an essential function of this position. Performs other duties as assigned by Manager/Supervisor.

Qualifications:

• Required: Associate degree in a related field and/or 1-3 years related experience and/or training.
• Basic Mathematical Skills
• Intermediate Computer Skills
• Full Professional Proficiency
• High Reasoning
• Preferred: Ability to identify and resolve problems in a timely manner.
• Ability to display a willingness to make decisions.
• Ability to display excellent time management skills.
• Ability to follow instructions and respond to management direction.

Equal Opportunity Employer/Vet/Disabled

Join us and be part of building the bridge between life changing therapies and patients.

Equal Employment Opportunity (EEO) Statement: PCI Pharma Services is an Equal Opportunity/Affirmative Action Employer.

At PCI, Equity and Inclusion are at the core of our company's purpose: Together, delivering life-changing therapies. We are committed to cultivating an inclusive workplace by holding ourselves accountable to the highest standards of understanding, fairness, respect, and equal opportunity - at every level.