Associate Account Manager (design)

Associate Account Manager

Let us power your potential. Taylor Corporation is a dynamic, diversified company with big plans for the future - and your career. We power our employees' potential and strive to create opportunity and security for every member of the team. If you're ready for something bigger - more challenge, more variety, more pathways for professional growth - we should talk. We're passionate about our work, we believe there is always a better way, and we're looking for people like you. Ready to reach your potential? It's time to look at Taylor.

Your Opportunity: Jon Michael Design (JMD), a subsidiary of Taylor Corporation, is looking for an Associate Account Manager to play a key role in supporting day-to-day activity across client accounts. This role combines strong organization, communication, and relationship-building skills to help drive creative projects forward while balancing the needs of clients, internal teams, and the agency. The ideal candidate has a collaborative spirit and is proactive, detail-oriented, and eager to learn how to manage clients and projects in a fast-paced creative environment.

Your Schedule: Monday - Friday from 9am - 6pm EST Based at our JMD facility located at 525 7th Ave, New York, NY 10018

Your Key Responsibilities

Provide attentive, solutions-oriented client service, ensuring a positive and professional experience at every touchpoint

Coordinate client projects from kickoff through final delivery, ensuring all stakeholders have the information, assets, and support they need at the right time

Assist in writing client proposals, scopes of work, and presentations with guidance from senior account team members

Create, maintain, and track internal timelines that align with client deadlines, escalating risks or delays when necessary

Serve as a reliable point of contact for clients, nurturing strong client relationships and facilitating clear communication between clients and internal teams

Capture accurate, detailed notes during meetings and translate them into actionable next steps

Organize large volumes of project details, assets, and communication to ensure the creative team is set up for success

Partner with creative team to coordinate meetings, gather requirements, develop project materials, and provide day-to-day support

Work closely with the creative team to monitor progress and ensure timely delivery of project milestones

Contribute to daily team huddles by sharing project updates, identifying potential blockers, and aligning on priorities

Assist with administrative tasks such as tracking invoices, setting up vendors, and assisting with IT communication

Assist with studio management tasks including managing deliveries, shipping and receiving parcels from client and office tidiness

What We're Looking For:

Bachelor's degree

2+ years of experience in client services, account management, marketing, communications, or a creative/agency environment (internships included)

Strong ability to manage multiple tasks and projects simultaneously while working under tight deadlines

Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint); familiarity with project-management tools is a plus

Creative mindset with the ability to think strategically and contribute ideas

Excellent verbal and written communication skills, including the ability to prepare and deliver presentations

Interest or experience in sales, client development, or account growth is a plus

Strong time-management, organization, and prioritization skills

Collaborative mindset with the ability to work effectively within cross-functional teams