Applications Support Analyst

Sanford Health Applications Support Analyst

Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.

Facility: Sanford Business Center Building Location: Sioux Falls, SD Address: 2200 E Benson Rd, Sioux Falls, SD 57104, USA Shift: 8 Hours - Day Shifts Job Schedule: Full time Weekly Hours: 40.00 Salary Range: $26.00 - $41.50 Pay Info: The starting wage will depend upon relevant work experience and interview outcomes.

Department Details

The Corporate Contracting team is looking for an independent worker to build, maintain, and monitor reimbursement contracts within the Epic environment. Knowledge of Epic billing and/or government reimbursement methodologies is preferred.

Job Summary

Performs routine healthcare information system and application support. Utilizes analytical skills and experiences to investigate or escalate support issues. Resolves incidents and services requests. Assists in the creation and maintenance of training documentation. Incorporates appropriate presentation techniques to support and/or lead training sessions. Researches, analyzes and makes recommendations for application workflow improvements. Creates and analyzes reports created using multiple reporting mechanisms.

Qualifications

Bachelor's Degree required. Area of focus in Information Technology, Healthcare, Business, or related field preferred. One year of relevant experience in application support, hardware or interface preferred. If applicable, Information Technology (IT) certification must be obtained within six months of date of hire and within three attempts of certification testing.

Benefits

Sanford Health offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance.

Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org.

Sanford Health has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.

Req Number: R-0241878 Job Function: Information Technology