Account Manager, Branded Solutions

Account Manager, Branded Solutions

As a global marketing experience company, Quad's goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We've built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we're all driven to perform at our best- for ourselves and our clients. At our core, we're a company that believes we can always create a better way.

General Purpose of Job

The Account Manager, Branded Solutions, will partner with cross-functional teams to grow and scale Quad's emerging Branded Solutions and Promotional Products business. This role includes serving as the main client contact, delivering promotional product solutions, supporting pitches, managing supplier partnerships, and driving a smooth, end-to-end sourcing and order-execution process.

Key Responsibilities

Build and grow Quad's Branded Solutions and Promotional Products offering by partnering closely with clients and cross-functional teams.

Provide clients with innovative promotional product ideas, materials expertise, and creative solutions to support their marketing objectives.

Contribute to new business development by preparing persuasive presentations, accurate estimates, and solution-based proposals.

Identify, evaluate, and onboard new suppliers, ensuring a strong understanding of their capabilities and alignment with program needs.

Develop client-facing ideation decks and collaborate with suppliers to quote new transactional and program opportunities.

Maintain proactive communication with clients, gathering requirements, providing timely updates, and ensuring expectations are met throughout the project lifecycle.

Manage approved quotes and projects through the order and delivery phases, overseeing supplier production, logistics, and overall client satisfaction for both transactional and program initiatives.

Work collaboratively to curate product assortments and branded merchandise collections tailored to client needs and prospect opportunities.

Assist in overseeing inventory programs for Branded Solutions clients, ensuring accuracy, availability, and efficient stock management.

Participate in client engagements to identify and resolve transactional and program order issues, including involvement in the Quad Client Diagnostic process.

Collaborate with internal business leaders to expand existing accounts by introducing Branded Solutions services and identifying new growth opportunities.

Job Requirements

Education: Bachelors Degree

Experience:

5 + years of experience and a proven track record of working with suppliers and clients within the Promotional Products Industry (ASI/PPAI). Knowledge within all product categories (wearables, hard goods, gifting, etc)

3+ years of experience working in the branded goods or promotional goods industry either as a supplier, distributor or client buyer.

2+ years of experience developing custom promotional product offerings to clients and building out webstores.

Knowledge, Skills & Abilities:

Demonstrates strong organizational skills to manage multiple tasks and projects efficiently.

Passionate about offering creative products, decorating methods and solutions to clients.

Proactive mindset and keeps up with industry and consumer trends to deliver on-point offerings.

Confident and adept at meeting with suppliers and clients with the ability to solve client issues effectively.

Excellent communication skills to convey information clearly and effectively.

Meticulous in providing accurate specifications, pricing, and order quantities.

Proficiency in using technology to streamline processes.

Experience building out client webstores and programs a plus.

Works well with the team and willing to jump in and help deliver for clients.

Understands the dynamics of being part of a large organization while contributing to a new startup group.

Works at a fast-pace with a sense of urgency to meet the demands of our clients and internal partners.

We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more.

Quad is proud to be an equal opportunity employer. We are committed to creating a place of belonging - a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories.

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