Account Manager

Account Manager

Transparent Energy is hiring: Account Manager

Drive Client Success in the Leading Energy Procurement Platform

Transparent Energy is one of the fastest-growing energy auction platforms in the U.S., having facilitated over $5.35 billion in energy transactions and created $375+ million in client savings. Combining advanced proprietary reverse auction technology with deep market expertise, we serve 3,500+ commercial, industrial, and government clients nationwide.

The Opportunity

We're seeking a motivated and detail-oriented Account Manager to join our revenue operations team. The ideal candidate will be responsible for managing client relationships, ensuring customer satisfaction, and driving revenue growth through effective account management and sales fulfillment. This role requires a proactive approach to client retention, contract management, and strategic account development.

What's In It For You?

Competitive Compensation: Base salary with performance-based bonus tied to client retention and revenue growth

Professional Growth: Clear advancement opportunities within our rapidly scaling organization

Industry Impact: Work with Fortune 500 companies and major energy buyers to optimize their procurement strategies

Collaborative Environment: Join a dynamic team focused on innovation and client success

Comprehensive Benefits: Health & Life Insurance, PTO, Paid Holidays, and professional development opportunities

Who We're Looking For

A client-focused professional with:

Required Qualifications:

Bachelor's degree in Business, Marketing, or related field

5 years of experience in account management, sales, or client success roles; 2 years of experience in energy sector

Strong interpersonal and communication skills with ability to build relationships at all levels

Proven track record of managing client accounts and driving revenue growth

Proficiency in CRM software and Microsoft Office Suite

Ability to work independently and as part of a team in a fast-paced environment

Hybrid Schedule for employees based in North Jersey & Chicago, will consider remote applicants

Preferred Experience:

Understanding of retail energy products and market dynamics

Advanced proficiency in Excel and data analysis tools

Experience managing complex, multi-site client accounts

Key Responsibilities

Client Relationship Management:

Serve as the primary point of contact for assigned accounts, building and maintaining strong relationships with clients

Understand client energy needs and provide tailored solutions to meet their requirements

Proactively address client issues and ensure high levels of customer satisfaction

Create compelling, data-driven presentations for client executives

Sales Fulfillment & Contract Management:

Manage the sales process from contract execution through service delivery, ensuring seamless client experience

Oversee fulfillment of client contracts, ensuring all aspects of service delivery are met

Manage sophisticated contract flows and data for multi-site, multi-state energy agreements

Coordinate with pricing & market intelligence teams to facilitate procurement events

Coordinate with supply partners to address high-priority client issues and ensure contract performance

Lead Generation & Campaign Support:

Collaborate with marketing team on company-related lead generation campaigns targeting potential clients

Support marketing campaigns by providing client insights and feedback

Identify and engage with prospects through company marketing initiatives

Utilize CRM and marketing platforms to track and nurture leads generated through company campaigns

Retention & Revenue Expansion:

Focus on client retention through proactive relationship management and issue resolution

Identify opportunities for upselling and cross-selling additional services to existing clients

Conduct market analyses to inform pricing strategies and identify expansion opportunities

Develop strategies to maximize client lifetime value and account growth

Ancillary Services & Upselling:

Identify opportunities to upsell existing procurement clients on complementary energy services including demand response programs, community solar initiatives, and bill auditing services

Develop strategic approaches to introduce value-added energy solutions that complement core procurement offerings

Collaborate with service delivery teams to understand and effectively position ancillary services based on client energy profiles and needs

Track and report on success metrics for ancillary service adoption within assigned accounts

Data Management & Reporting:

Maintain accurate records of client interactions and account activities in CRM system

Generate reports on account performance, client satisfaction, and revenue metrics

Analyze client data to identify trends and opportunities for account optimization

Track and report on key performance indicators related to client success and retention

About Transparent Energy

Since 2009, Transparent Energy has revolutionized energy procurement through our proprietary reverse auction technology. We've executed 5,400+ energy supply contracts, managed 350+ billion sq. ft. of real estate, and procured 33+ million MWh of power, and 100+ DTh natural gas and 8.5+ million RECs, PPAs, VPPAs & Asset backed retail contracts, demand response, & bill auditing & benchmarking. Our mission is to simplify complex energy procurement while delivering exceptional value to our clients.

Ready to Power Client Success?

Join our team and help drive the future of energy procurement. Apply today to build meaningful client relationships while contributing to substantial energy savings for major organizations.

Transparent Energy is an equal opportunity employer committed to diversity and inclusion.