Account Executive (medinsight) - Remote Eligible

Account Executive

Leading with our core values of Quality, Integrity, and Opportunity, MedInsight is one of the healthcare industry's most trusted solutions for healthcare intelligence. Our company purpose is to empower easy, data-driven decision-making on important healthcare questions. Through our products, education, and services, MedInsight is making an impact on healthcare by helping to drive better outcomes for patients while reducing waste. Over 300 leading healthcare organizations have come to rely on MedInsight analytic solutions for healthcare cost and care management. MedInsight is a subsidiary of Milliman; a global, employee-owned consultancy providing actuarial consulting, retirement funding and healthcare financing, enterprise risk management and regulatory compliance, data analytics and business transformation as well as a range of other consulting and technology solutions.

Position Summary

The Account Executive is a key member of the MedInsight team, responsible for driving client retention and revenue growth within our existing customer base. This role focuses on building strong, strategic relationships with clients to ensure satisfaction, secure renewals, and expand the adoption of MedInsight solutions. Account Executives are trusted advisors who understand client needs, identify opportunities for additional value, and deliver solutions that help clients achieve their goals. This is a client-facing role with a compensation structure that includes base salary and variable, performance-based incentives aligned to client retention and revenue growth. You will work directly with clients to execute the objectives of the MedInsight Account Executive program, which include:

• Maintaining a 95%+ client retention rate through proactive engagement and renewal management.
• Generating additional revenue from existing clients through upselling and cross-selling MedInsight and Milliman solutions.
• Expanding the use of MedInsight products within client organizations.
• Leading strategic planning discussions with client executives to align MedInsight offerings with client priorities.

This is a client-facing role that requires exceptional relationship management skills, business acumen, and a consultative approach. You will also collaborate with internal teams-including Client Services, Product, Marketing, and Finance-to ensure seamless delivery and support for your accounts. Occasional travel may be required. A strong understanding of the healthcare analytics market is highly desirable and will enhance your ability to succeed.

Primary Responsibilities

Own the end-to-end account management process for assigned clients, including renewals, expansion opportunities, and overall satisfaction.

Develop and execute strategic account plans that drive retention and revenue growth.

Build and maintain strong relationships with key client stakeholders, serving as a trusted advisor and primary point of contact.

Identify and pursue upsell and cross-sell opportunities to expand MedInsight's footprint within existing accounts.

Lead renewal negotiations and ensure timely completion of contracts and documentation.

Deliver client presentations and facilitate strategic planning sessions to align MedInsight solutions with client objectives.

Collaborate with internal teams to ensure smooth onboarding, training, and ongoing support for clients.

Monitor account health, usage metrics, and engagement to proactively address risks and opportunities.

Maintain accurate records in CRM systems and ensure compliance with internal processes.

Support billing and invoicing accuracy by coordinating with Finance and resolving any account-related issues.

Preferred Skills and Experience

Bachelor's degree in business, Healthcare, or related field preferred.

5+ years of experience in account management, client success, or sales, ideally in healthcare or SaaS.

Proven ability to manage renewals and drive revenue growth within existing accounts.

Strong relationship-building, negotiation, and communication skills.

Highly organized with excellent project management capabilities.

Proficiency in CRM systems (Salesforce experience a plus) and Microsoft Office Suite.

Ability to travel up to 25% as needed.

Compensation and Location

The base salary range for this role is $78,800 - $145,130. For candidates residing in: Alaska, California, Connecticut, Illinois, Maryland, Massachusetts, New Jersey, New York City, Pennsylvania, Virginia, Washington, or the District of Columbia the salary range is $90,620 - $145,130. All other locations the salary range is $78,800 - $126,200. A combination of factors will be considered, including, but not limited to, education, relevant work experience, qualifications, skills, certifications, etc. This role can be located remotely within the United States.

Milliman Benefits

We offer a comprehensive benefits package designed to support employees' health, financial security, and well-being. Benefits include:

• Medical, Dental and Vision - Coverage for employees, dependents, and domestic partners.
• Employee Assistance Program (EAP) - Confidential support for personal and work-related challenges.
• 401(k) Plan - Includes a company matching program and profit-sharing contributions.
• Discretionary Bonus Program - Recognizing employee contributions.
• Flexible Spending Accounts (FSA) - Pre-tax savings for dependent care, transportation, and eligible medical expenses.
• Paid Time Off (PTO) - Begins accruing on the first day of work. Full-time employees accrue 15 days per year, and employees working less than full-time accrue PTO on a prorated basis.
• Holidays - A minimum of 10 paid holidays per year.
• Family Building Benefits - Includes adoption and fertility assistance.
• Paid Parental Leave - Up to 12 weeks of paid leave for employees who meet eligibility criteria.
• Life Insurance & AD&D - 100% of premiums covered by Milliman.
• Short-Term and Long-Term Disability Insurance.

Milliman is an equal opportunity employer Our company, with the full support of our Chief Executive Officer, is fully committed to the maximum utilization of all human resources and the goals of Equal Employment Opportunity and Affirmative Action. We recruit, hire, train, and promote, and consider qualified applicants for employment, in all job titles without regard to age, ancestry, citizenship status, color, creed, familial status, genetic information, marital status, national origin, political ideology, race, religion, sex, sexual orientation, gender identity, status as an individual with a disability, or veteran status, including qualified disabled veterans, Armed Forces service medal veterans, recently separated veterans, and active duty wartime or campaign badge veterans; and shall not discriminate against any individual, or any other characteristic protected by law. Reasonable Accommodation Notice Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.