2026 Early Talent Internship: Client Services

Intern

Throughout the intensive 10-week summer program, participants engage in a structured professional development curriculum featuring:

Comprehensive training modules

Executive speaker series

Educational workshops

Mentorship programs

Cohort-based learning experiences

This position provides exposure to key business divisions including Actuarial Services, Asset Management, Business Management, Corporate Strategy and Development, Financial Analysis and Accounting, Human Resources, Internal Audit, Law and Policy, Marketing and Communications, Product and Business Development, Retirement Solutions, Risk and Compliance, Technology, and Wealth Management.

Key Roles and Duties

Support high-impact business initiatives by contributing to meaningful projects that directly support business objectives and client outcomes

Collaborate on strategic presentations and research projects, contributing to PowerPoint and Excel deliverables and analytical materials that inform key business decision-making

Support a variety of projects by helping to coordinate project materials and meetings to ensure seamless information flow across teams

Drive independent research initiatives to gather market intelligence, competitive analysis, and supporting documentation that advances business objectives

Immerse yourself in professional development opportunities through exclusive access to executive speaker series, specialized training programs, and networking events designed to accelerate your career trajectory

Explore diverse career pathways by working alongside professionals across multiple departments and gaining hands-on experience in various business functions

Build comprehensive industry expertise while developing deep knowledge of TIAA's culture, values, and position within the financial services landscape

Educational Requirements:

Currently enrolled in a degree-seeking program pursuing a Bachelor's or Master's degree

Additional Requirements:

Expected Graduation date between December 2026- June 2028

Minimum GPA of 3.0

Physical Requirements:

Sedentary Work

Career Level:

2IC

Overview

The 10-week summer internship program is designed to challenge students by providing opportunities for hand-on experiences, skills training and valuable professional networking to assist students with identifying and building on their career interests. This role gains experience and an overall feel for the company and the financial services industry by attending meetings, delivering presentations, exploring business-specific tasks, and working closely with cross-functional groups to better understand the TIAA and Nuveen's businesses.

Managers and colleagues will work side by side with summer associates to ensure development and learning. Students can expect to gain an understanding of TIAA and the Financial Services industry, as well as have opportunities to explore various technology tools, techniques, and disciplines. The program includes a robust onboarding week followed by our ongoing speaker series, development and engagement activities, as well as direct access to executive and senior leadership, mentors and previous interns.

Eligible summer associates will have the opportunity to apply for a full-time position in the highly competitive entry-level Technical Associate Program within Client Services & Technology (CS&T).

Client Services - Client Services, currently under our Technology line of business, is the driving force behind the client experience, supporting the retirement business and partnering closely with the Retirement, Marketing and Digital Client Technology team. Together, we drive our strategic priorities including RetirePlus, National Contact Center AI Automation and Recordkeeping Transformation. Teams that make up Client Services include Recordkeeping Integrated Delivery, Execution & Reporting (RIDER), Retirement & Individual Services & Education (RISE), the National Contact Center (NCC) and the Business Management Office (BMO).

Client Services Interns will have the opportunity to intern with one of the 4 teams/business areas:

RISE (1 Intern ):

The Retirement & Individual Services & Education group is seeking an Analyst Intern to join Middle Office and gain hands-on experience in data analysis, business intelligence, and strategic storytelling. This role offers an excellent opportunity to develop analytical skills while contributing meaningful insights that drive business decisions. The ideal candidate will transform complex data into compelling narratives and actionable recommendations

Work Locations: Charlotte, Frisco

Key Responsibilities:

Data Analysis & Research

Analyze large datasets to identify trends, patterns, and business opportunities

Support ongoing business intelligence projects and ad-hoc analytical requests

Examine our approach to institutional client support and share insights on operational services delivery and best practice implementation

Presentation & Documentation

Design professional PowerPoint presentations with clear storylines and supporting data

Develop comprehensive reports and documentation for analytical projects

Create process documentation and best practices for analytical workflows

Support the creation of client-facing materials and internal communications

Storytelling & Communication

Translate complex analytical findings into clear, compelling business narratives

Create data visualizations and dashboards that effectively communicate insights

Business Management Office (3 Interns):

These interns will support the Business Management Office with initiatives focused on organizational development, culture, and engagement. This role will provide exposure to business operations, project coordination, and people-focused programs that drive team effectiveness and employee experience. The intern will assist with research, data analysis, communications, project management and event coordination, while gaining insight into how business management supports strategic and operational goals.

Work Locations: Charlotte, Frisco

Key Responsibilities:

Assist with planning and execution of development and engagement initiatives.

Support project tracking, reporting, and documentation.

Conduct research and analysis to provide insights for business management activities.

Collaborate with cross-functional teams to support culture-related initiatives.

Provide administrative and organizational support as needed.

Desired Skills:

Analytical Thinking - ability to interpret data and generate insights.

Project Management - planning, organizing, and prioritizing tasks effectively.

Communication - strong written and verbal communication skills for diverse audiences.

Collaboration - ability to work well in cross-functional teams.

Problem-Solving - identifying issues and contributing to solutions.

Adaptability - flexibility in a dynamic business environment.

Business Acumen - understanding organizational goals, priorities, and operations.

Attention to Detail - ensuring accuracy in analysis and documentation.

Creativity & Innovation - bringing fresh ideas to engagement and development efforts.

Emotional Intelligence - awareness and empathy to support culture-building work.

Teams Under the Business Management Office:

AI/Metamorphosis (1 Intern):

AI Metamorphosis Team: This team develops innovative project intake and assessment solutions, creating unified project management tools with AI-enhanced evaluation capabilities and automated readiness planning systems.

Work Location: Frisco, TX

Desired Skills:

Data Science degree preferred

Experience with data analysis and evaluation

Familiarity with AI tools and output optimization

Project management capabilities

Analytical thinking

Problem-solving skills.

Future Ready/Ramp (1 Intern)

Future Ready/Ramp Team -This learning and development team focuses on associate career readiness initiatives, managing engagement programs, events, and communications while leveraging data analytics to enhance professional development experiences.

Work Location: Charlotte, NC

Desired Skills:

Marketing & Communications, Mass Communications, HR, or Business degree preferred

Event planning and marketing experience

Social media management

Data analytics skill

Strong written and verbal communication abilities.

Requirements:

Currently enrolled in a degree-seeking program pursuing a Bachelor's or Master's degree

Expected Graduation date between December 2025- June 2027

Minimum GPA of 3.0

Corporate Strategic Initiatives (1 Intern)

This forward-thinking team creates proto@type solutions using cutting-edge technologies, developing comparative analysis tools and impact assessment frameworks through Python programming and AI integration.

Work Location: Charlotte, NC

Desired Skills:

Computer Science degree preferred

Python programming experience

API development and integration

AI/machine learning familiarity

Proto@type development skills

Quantitative