Senior Customer Support Rep
UPS
Job Title
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
This position maintains an ongoing, positive relationship with customers through regular proactive and reactive correspondence. He/She resolves customer problems and complaints – many of which require researching the root cause and working with groups to develop corrective action plans where trends exist. This position performs other tasks as requested.
Employee Type: Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.