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Account Manager (apac)

Build and maintain strategic relationships to facilitate merchant growth and satisfaction
Shenzhen, Guangdong, China
Senior
1 week ago
Unlimit

Unlimit

A provider of comprehensive IoT solutions designed to empower businesses with seamless connectivity and digital transformation services.

Account Manager (APAC)

Account Manager (APAC) will be responsible for building forward-looking relationships with Unlimit's merchants and working in partnership with the merchant to facilitate growth. You will be responsible for understanding the merchant's needs, delivering a unique personable service, and working alongside the merchant to continually identify opportunities to grow and tweak performance. As an individual, you need to be creative, highly motivated, and have a willingness to continually push the boundaries of the way we work to ensure we (and you) remain truly customers first. You will report to Unlimit's Head of APAC Account Management.

What You'll Do:

Build Relationships - across Unlimit and within the Merchant Teams to ensure Unlimit continually meets the needs of the merchant and works in a collaborative way to drive growth

Challenge – work with the Global Account Management Team as we grow to help develop and improve our ways of working to bring speed and quality to the merchant experience

Drive commercial growth with our merchants – be the payments expert focusing on account optimization and ongoing conversion growth opportunities

Be the Face of Unlimit – every day you are Unlimit and we want you to bring your unique style as a trusted pair of hands to your merchant

Spin Plates – manage internal and external priorities for your merchants and deliver on challenging timescales

Speak up internally and ensure your merchant has a voice in our business

Drive a positive and fun culture in the business

Who You Are:

Fun – we want you to bring your unique sense of fun to the office to ensure we win as a team

Driven – we need real self-starters; team members who thrive when the solution is unclear or the hill that needs to be climbed is vertical

Passionate – love what you do every day and have the ferocity to get things right – even if the decision is the tough one

Commercial Acumen – bring common sense to what sometimes appear complex dilemmas and focus on driving mutual growth for both Unlimit and your merchants

Simplicity – is key in what we do – guiding your merchants through decisions in a simple way

Data – be good with data analysis but more importantly know how to tell the data story

Planning – prioritize and plan what you need to do so to meet moving challenging deadlines

Unlimit is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.

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Account Manager (apac)
Shenzhen, Guangdong, China
Customer Success
About Unlimit
A provider of comprehensive IoT solutions designed to empower businesses with seamless connectivity and digital transformation services.