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Associate Tech Support Analyst II
Provide frontline technical support and incident resolution for hardware and software issues.
Cebu City, Cebu, Philippines
Junior
$1
– 1,000,000
USD / year
yesterday
UnitedHealth Group
Diversified health care and insurance enterprise providing medical benefits, pharmacy services, data analytics, and care delivery solutions worldwide.
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Caring. Connecting. Growing Together.
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale.
Primary Responsibilities:
- Troubleshooting hardware and software
- Keen on details and process
Required Qualifications:
- College graduate or undergraduate of any IT related course
- 2+ years of experience in ServiceDesk
- 2+ years of inbound call handling experience
- Solid knowledge in ticketing tool
- Proven ability to multitask
- Proven good and solid communications skills
Associate Tech Support Analyst II
Cebu City, Cebu, Philippines
$1
– 1,000,000
USD / year
Technical Support
About UnitedHealth Group
Diversified health care and insurance enterprise providing medical benefits, pharmacy services, data analytics, and care delivery solutions worldwide.