Key Account Manager

Key Account Manager

Unilever is currently hiring for a Key Account Manager. With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world.

At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don't believe in the 'one size fits all' approach and instead we will equip you with the tools you need to shape your own future.

Job Purpose

Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world. If you are a problem solver, have a positive "can do" attitude and motivated to learn about customer development and sales, then this role is just for you!

What Will Your Main Responsibilities Be

We are now looking for a Classic Retail Home Care Key Account Manager to join our Customer Business Development team in Helsinki.

As Key Account Manager, you will be responsible for the creation and execution of the commercial strategy and business plan together with your customers. You will have a lead role in the relationship with your customers – in selling and influencing, negotiations and long-term collaboration. Your goal is to deliver positive category development as well as drive Unilever competitiveness resulting in turnover growth, market share gain and improved profitability of your accounts.

Your main responsibilities will be:

• Overall responsibility for your customer growth delivery, including yearly negotiations regarding optimal mix on pricing, assortment, promotional program, and perfect store execution.
• Develop and execute a commercial strategy and customer business plan.
• Work in close collaboration with your customer team as well as category team of Category Managers, Trade Marketing Managers, Finance and Supply Chain.
• Develop and negotiate an optimal integrated promo plan and manage promo investments.
• Negotiating trade terms & investments and managing the customer P&L.
• You give insights and input to the forecasting process.
• Actively strengthen the relationship between Unilever and the customer, building customer collaborations of the future.

What You Need To Succeed

In short:

• You thrive on selling and influencing, customer collaboration and negotiation.
• You have some experience of successful key account management/customer relationship management, category management or brand building.
• Experience from Key Account Management within the FMCG market is seen as a plus.
• You are fluent in Finnish and English, both written and spoken.

This is a unique opportunity to contribute to and be a part of the step change which lies ahead in terms of accelerating growth for our Finnish business.

Experiences & Qualifications

You are ambitious with good people skills and commercial acumen. You are credible and confident in front of people and have a passion for growing businesses, coupled with the power to influence and negotiate. You are equipped with good communication skills and a positive can do –mentality. You enjoy working in a dynamic environment with a high pace, and you constantly look for even better ways to deliver on customer and shopper demands.

Skills

• Negotiation skills & stakeholder management
• Data utilization & analytical skills
• Customer understanding

Leadership

• You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
• As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.

Critical SOL (Standards of Leadership) Behaviors

• PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner's mindset, using data and insight to make decisions.
• PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.
• CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.
• PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
• AGILITY: Explores the world around them, continually learning and developing their skills.

Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.

Function: Customer Development

Scope: Local

Location: Helsinki, Finland (hybrid)

Terms & Conditions: Full-time

We will start the screening and interview process immediately on an ongoing basis so please apply as soon as possible. Apply via the portal as e-mail applications will not be processed. If you have any questions to the application process, you can contact Talent Advisor Fredrika Aronsson at ta.nordic@unilever.com.