Airport Customer Service Agent - GTF

Airport Customer Service Agent - GTF

Unifi Customer Service Agents are the first line of defense for our customers! This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily! Shift is for 0330 -0615 AM. Approx 11 hours a week with more hours available in the future. Please note, all CS agents will be cross trained to also work on the ramp.

Responsibilities:

• Assists passengers with their baggage drop off and check in.
• Assists passengers to resolve issues with their delayed, lost, or damaged items.
• Performs gate functions, boarding passengers into the aircraft.
• Prepares the aircraft for flight with turn cleaning.
• Drives jet bridge up to aircraft.
• Handles customer interaction with class in an efficient, effective, and professional manner.
• Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.
• Must be able to lift/carry / push/pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces.

Basic Qualifications:

• Must be a local (in-state) resident.
• High School diploma or GED.
• Valid In-State Driver's License.
• Ability to pass a pre-employment drug screen.
• Ability to pass up to a 10-year background check.
• Must be at least 18 years of age.
• Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986.
• Must complete ramp and SIDA training to obtain airport authority identification security.
• Must be able to carry heavy items up and down jetway stairs.
• Must be able to be alert to moving vehicles or aircraft and use radio equipment.

Benefits:

As a fast-growing business, we offer excellent opportunities for exciting and challenging work. As our company continues to grow, you can expect unlimited career advancement! Flight benefits: standby status... Travel the world

"Unifi" is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or veteran status.