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Customer Service Representative

Assist customers in navigating online orders and resolving inquiries efficiently
Monterrey, Nuevo León, Mexico
Entry Level
MXN32,000 – 34,400 MXN / month
3 weeks ago
Uline

Uline

A leading distributor of shipping, industrial, and packaging materials to businesses throughout North America.

Customer Service Representative

Pay from $32,000 pesos per month to $34,400 pesos per month

Monterrey Branch

Carr. Miguel Aleman KM 21 #6

Prologis Park Apodaca

Apodaca, N.L. Mexico 66627

Customer Service is the heartbeat of Uline! As a Customer Service Representative, you'll dig into order details to deliver an exceptional experience our customers love. Our company continues to grow, creating new career opportunities and job stability you can count on.

Various on-site shifts available.

Position Responsibilities

  • Process customer orders and inquiries in a collaborative call center using world-class technology.
  • Communicate with customers over phone, email and chat.
  • Help customers navigate Uline's website and online ordering.
  • Become a product and solutions expert! We'll equip you to answer product, pricing and shipping questions quickly and confidently.

Minimum Requirements

  • High school diploma or equivalent. Bachelor's degree preferred.
  • Prior customer service experience is a plus, but we'll train you to provide legendary service for our customers!
  • Bilingual (English / Spanish) - fluent in both verbal and written forms.

Benefits

  • Complete health insurance coverage and savings fund with employer match that starts day one!
  • Multiple bonus programs.
  • Paid holidays and generous paid time off.
  • Tuition Assistance Program that covers professional continuing education.

Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations.

Uline is a drug-free workplace. All positions are on-site.

EEO/AA Employer/Vet/Disabled

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Customer Service Representative
Monterrey, Nuevo León, Mexico
MXN32,000 – 34,400 MXN / month
Customer Success
About Uline
A leading distributor of shipping, industrial, and packaging materials to businesses throughout North America.