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Customer Service Representative

Manage customer interactions and schedule service appointments efficiently
Greer, South Carolina, United States
Entry Level
$16 – 32 USD / hour
yesterday
UASA

UASA

A network of appliance service professionals providing training, support, and advocacy for the appliance repair industry.

Customer Service Representative

We are a Christian family-owned appliance service company seeking a friendly and reliable Customer Service Representative to join our team. If you're motivated, organized, and thrive in a fast-paced environment, this could be the perfect fit for you.

What You'll Do:

  • Answer calls and emails, schedule service appointments
  • Manage and update customer accounts
  • Provide accurate information to customers
  • Input data and perform general office tasks
  • Support technicians and other departments

This is a position where you will continuously grow and learn. Everything is evolving and changing. However, there are standards in the structure and there are ways to hold true to that. However, the need to be flexible and accountable is crucial.

What We're Looking For:

  • 2+ years of customer service experience
  • Strong communication and organizational skills
  • Positive, professional, and approachable attitude
  • Computer proficiency and willingness to learn
  • Team player who can accept feedback and grow
  • Must live within 25 minutes of Blue Ridge
  • Ideal locations: Greer, Lyman, Duncan, Taylors, Inman, Travelers Rest, Landrum, or parts of Greenville and Spartanburg

Benefits:

  • Payed Time Off
  • Dental Discount Program
  • Retirement plan
  • Supportive, family-oriented team environment

Compensation: $16.00 - $32.00 per hour

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Customer Service Representative
Greer, South Carolina, United States
$16 – 32 USD / hour
Customer Success
About UASA
A network of appliance service professionals providing training, support, and advocacy for the appliance repair industry.