Key Account Manager - Remote Eligible

TRUFF Key Account Manager

COMPANY

Founded in 2017 by Nick Ajluni and Nick Guillen, TRUFF is a premier condiment brand known for its truffle-infused twists on hot sauce, pasta sauce, mayonnaise, truffle oil, and salt. Made with an ultra-unique blend of real black truffles and red chili peppers, TRUFF's line of luxury pantry staples is designed to elevate the dining experience. Originally founded through a popular food and lifestyle Instagram account known as "@sauce," TRUFF immediately propelled into social media virality with the release of its hot sauce in 2017. The brand quickly became the fastest-growing company in the hot sauce space due to its distinctive flavor profile, pristine bottle, and Truffle Inspired cap. TRUFF initially launched and grew rapidly across direct-to-consumer, and has since then pivoted into retail and wholesale grocery, which serves as the primary growth channel for the business today. With an ever-growing omnichannel presence across conventional grocery, natural grocery, club, mass, and eCommerce, the brand is distributed in 20K+ doors across the US with a strong, loyal customer base. TRUFF received investment from SKKY Partners, a leading consumer PE firm in 2023. The brand is poised for continued rapid growth, seeking to become a household name nationwide.

SKKY Partners

SKKY Partners is a next-generation private equity firm that aims to partner with high-quality, growing companies focused on consumer products and services. Their goal is to leverage the complementary expertise of the team to back great brands that deliver outstanding products and services, drive emotional connectivity and meet the needs of the modern consumer.

Role And Responsibilities

The Key Account Manager ("KAM") will serve as a strategic partner to TRUFF's retail customers, responsible for managing day-to-day sales operations while driving growth and building strong distributor and broker relationships. This role will lead account planning, promotional execution, trade spend management, and joint business planning, ensuring that TRUFF's strategies are executed effectively at retail. The KAM will also be responsible for business development, including developing and executing sales strategies, and creating and nurturing customer relationships across the Mass Grocery/MULO. This includes strategically developing, planning, tracking, and measuring progress against company objectives and KPIs in a fast-paced, high-growth CPG environment.

This position reports to the VP of Sales.

Responsibilities will include:

• Build annual account plans (revenue, distribution, promo targets) aligned to growth goals.
• Forecast volume, promo lift, and trade needs with accuracy.
• Define KPIs and tracking to drive execution.

• Own day-to-day customer relationships and sell-in (new items, packaging, innovation).
• Execute promo calendars and in-store activation with Marketing/Trade.
• Coordinate cross functionally to meet customer deadlines.
• Use syndicated/retailer insights and category trends to inform plans.

• Manage trade budgets for ROI; track deductions, promo efficiency, and sales.
• Own customer P&L inputs; recommend pricing/promo adjustments to protect margin.

• Anticipate forecast/relationship risks; propose mitigations.
• Ensure compliance with customer terms, contracts, and promo guidelines.
• Monitor execution across supply chain/retail and resolve issues fast.

• Expand distribution, win secondary placements, and drive incremental volume.
• Deliver data-driven sell stories/category reviews; represent TRUFF at key meetings and events.
• Lead distributor, broker, and third-party partner relationships to maximize results.