Data Analytics Support Analyst (contractual)

Main Purpose

We are recruiting an expert application support engineer to scale up the global support capability for our data and analytics platform used by our research and trading teams. The candidate will work closely with our data engineers, data scientists, external data vendors, and various trading teams to rapidly resolve data and analytics application issues related to data quality, data integration, model pipelines, and analytics applications.

Knowledge Skills and Abilities, Key Responsibilities

Knowledge, Skills and Abilities

• Python, SQL
• Familiarity with data engineering
• Experience with AWS data and analytics services or similar cloud vendor services
• Strong problem solving and interpersonal skills
• Ability to organise and prioritise work effectively

Key Responsibilities

• Incident and user management for data and analytics platform
• Development and maintenance of Data Quality framework (including anomaly detection)
• Implementation of Python & SQL hotfixes and working with data engineers on more complex issues
• Diagnostic tools implementation and automation of operational processes

Key Relationships

• Work closely with data scientists, data engineers, and platform engineers in a highly commercial environment
• Support research analysts and traders with issue resolution

Competencies

• Excellent problem solving skills
• Ability to communicate effectively with a diverse set of customers across business lines and technology

Key Relationships and Department Overview

- Report to Head of DSE Engineering Mumbai, who reports to Global Head of Cloud and Data Engineering