Key Account Manager - NL

Key Account Manager - NL

Amsterdam, Noord-Holland, Netherlands

At Too Good To Go, we have an ambitious goal: to inspire and motivate everyone to take action against food waste. Currently, 40% of all produced food disappears in the trash. This has a huge impact on people and the planet. Food waste is even responsible for 10% of all greenhouse gas emissions! You probably know us from our app, where we offer leftover food and drinks from supermarkets, restaurants, suppliers, cafes, bakeries, hotels, and specialty stores to users of our app. Besides our marketplace, we are working on new solutions such as home delivery, surprise packages in other categories than food, SaaS deprivation solutions, and influencing regulations to reduce food waste. Globally, we have already saved more than 500 million meals - avoiding more than 1 billion CO2e emissions. A gigantic impact!

We are a proud B Corp social impact organization, founded in 2015 in Denmark and currently active in 20 countries. In 2018, we started in the Netherlands and now our Dutch team consists of more than 60 'Waste Warriors'. With more than 5 million app downloads and around 13,000 partners in the Netherlands, we contribute to our goal; a world without food waste. Moreover, we have been named the most inspiring organization in the Netherlands for five consecutive years!

Your Mission:

You play a crucial role in the growth of Too Good To Go Netherlands and in the fight against food waste. You will use your experience in the world of retail and account management to build the right relationships and develop new growth initiatives with our partners. We continuously work on increasing the relevance for our partners through our existing and new solutions.

You report to the Key Account Retail Lead and the team is supported by a Key Account Store Operations Specialist. You are responsible for a portfolio of large and medium-sized partners, with stakeholders from headquarters to the shop floor. You can't wait to improve our collaborations by optimizing the offer with our partners, enhancing the customer experience in the store, and saving as much food from waste as possible. You get energy from making plans and executing them. It's your mission to make more impact!

Your Role:

• You are fully responsible for building on and strengthening the relationships with the partners within your client portfolio, both at headquarters (C-level) and at the shop level.
• You are responsible for acquiring new potential partners, both within the food and non-food sector.
• You create data-driven annual plans, business cases, and pilot proposals and translate these into concrete actions to help partners grow and waste less.
• You visit stores proactively and understand like no other the challenges on the shop floor. You translate these insights into conversations at headquarters.
• You monitor the progress against the KPIs and adjust as needed.
• You support our partners to effectively collaborate with Too Good To Go and achieve goals. This means you don't hesitate to pick up the phone, provide training, onboard new stores, and improve processes.
• You share 'best practices' with the team to improve our working method.
• Together with our Marketing, Growth, and Sales teams, you implement actions to get more food saved in stores or onboard new stores.

What You Bring:

• You have a professional and proactive attitude, you take responsibility and work independently.
• You are a fun and sociable colleague that we can build on and laugh with.
• You enjoy the diversity of calling partners, visiting stores, and having conversations at headquarters level.
• You ask the right questions, are an active listener, and know what our customers want and how to create win-win situations.
• You are analytical and enjoy diving into financial and sales data to determine your strategy.
• You have an entrepreneurial mindset, you continuously see opportunities and get excited about them.
• You see the bigger picture and think several steps ahead.
• You are a true go-getter and love working towards goals and deadlines. You think 'out of the box'.
• You like working with other colleagues, both within your own team and cross-functionally.
• You are not afraid to give and receive constructive feedback. At TGTG, we make sure we keep challenging each other.
• You show eagerness and willingness to grow. Your ability to self-reflect is a great asset to develop in this role and your future career within Too Good To Go.
• You have an interest in and affinity with the retail channel and technical solutions, you are an experienced KAM with a proven track record.
• It goes without saying that you are a proud ambassador of our brand and passionately and enthusiastically convey our mission and vision to your accounts.

Our Values:

• We Win Together
• We Raise the Bar
• We Keep It Simple
• We Build a Legacy
• We Care

What We Offer:

• WORK FLEXIBILITY:
• A contract for 40 hours per week with a market-conforming salary, including a bonus scheme, facilitating pension scheme, and ample parental leave
• Enjoy hybrid working, either in our office in the heart of Amsterdam or from home
• 25 vacation days based on 40 hours per week
• 3 extra milestone leave days after 3 years of service
• 8% vacation allowance, paid once a year
• 4 extra weeks of paid parental leave on top of the statutory parental leave and extra days off for major life events
• The option to take up to 5 days of unpaid leave per year
• The possibility to work abroad for up to 30 days per year
• The possibility to participate in our collective health insurance with Zilveren Kruis
• We offer a facilitating pension through a sustainable provider https://brightpensioen.nl/ with an employer contribution
• CELEBRATE & SOCIALISE:
• Regularly fun events such as summer and winter parties
• Coffee, snacks, and fully equipped kitchens
• Get to know our community with free Surprise Bags
• Paid volunteer work through our Shareback program
• The opportunity to join various DE&I groups, such as 'Women in the Workplace, P.R.I.D.E., People of Colour and Functionally Diverse Employee Resource Groups'
• LOCAL BENEFITS:
• A vibrant office right next to Amsterdam Central with delicious lunches, good snacks, a ping pong table, and multiple terraces
• An NS business card for your travel to the office and external appointments.
• Reimbursement for your phone bill
• Discount on a membership of Urban Sports and TGTG organizes monthly padel sessions and inspiring sessions together (e.g., food waste talks)

How Can You Apply?

• We take recruitment very seriously and read every motivation that comes in. So, read the job description carefully and check our website to get a good idea of Too Good To Go and the role.
• Apply below on 'Apply Now' and maybe you will join us soon as a new Waste Warrior!