Account Manager

Tilt

Our mission is to make fashion accessible to all and inspire everyone to dress a little better. We believe e-commerce is in a rut, with brands lost in a decades-long void, lacking innovation, and mindlessly redesigning websites without fixing the real issue—making shopping fun and affordable.

Today, we are the UK's biggest live shopping platform focused on making shopping a joyful, social experience that brings people together and helps everyone level up their style. We're growing fast and hiring innovative problem solvers to build the future of shopping.

Your Mission

As an Account Manager, you will be in charge of our most important partnerships and relationships. This role requires a self-starter with expertise in building impactful long-term relationships, and a passion for fashion and live shopping. You'll be responsible for collaborating with the most influential and impactful partners—from influencers to retailers—to ensure Tilt's growth.

You're Excited About This Opportunity Because You Will:

• Become an expert on Tilt and be able to masterfully articulate our vision and product to our partners
• Develop and nurture strong seller relationships to support the business through a consultative approach. Deeply understand sellers' business, seller growth opportunities, seller marketing, and exec-level coaching needed to help Tilt sellers achieve high growth goals.
• Build a playbook of best practices and operational strategies to provide our sellers with the tools for success on Tilt
• Grow seller business through clear, data-driven POVs, and recommendations that align with overall business and company goals.
• Manage a targeted book of business and develop a strategy for both short and long-term sustained success. Drive in-quarter business growth and product adoption.
• Partner with cross-functional teams across the organization to share insights and learnings from our sellers. Advocate for our sellers and their needs, clearly articulating business and revenue impact and needs to unlock growth.
• Perform project management on initiatives across a variety of cross-functional team stakeholders and drive projects to successful outcomes.

Requirements

• Account Management Skills: You have 4+ years of experience in a B2B client-facing role, ideally in growing and scaling the account management function within a high growth organization.
• Fashion Liveselling Knowledge and Passion: You have a passion for live shopping and fashion trends.
• Interpersonal skills: exceptional ability to work effectively with internal and external stakeholders, building strong functional relationships based on trust and respect.
• Communication Skills: Persuasive ability to convey Tilt's unique value to sellers as well as lead cross-functional teams and drive execution.
• Organizational Skills: You have the organizational skills to plan and lead strategic initiatives and track targets efficiently.

Why Work at TILT?

• You'll be part of a vibrant and experimental culture where you'll build a groundbreaking shopping experience for millions across the world. As a team, we'll consistently challenge conventions and push the limits to deliver the best products for our users.
• You'll join an ambitious, smart and friendly team that learns and grows together. We've previously built great teams and fostered environments that helped our people develop amazing careers; we'll do the same at TILT.
• You'll be proud of the work you produce for years to come. We are open-minded and give everyone the floor to share ideas. You'll have the freedom to bring your best and really impact culture.

What We Offer:

• Opportunity to shape Tilt's growth in a new country
• Supportive, collaborative team environment
• Competitive salary with performance-based commission