Edtech Operations Specialist

EdTech Operations Specialist

Center Operations Support Assistant

San Francisco Bay Area – In-person (with occasional travel to multiple centers)

Part-time or Contract-Based

$34,320 - $62,400

30-40 Hours/Week

Health Insurance, Paid Sick Leave, 401K Retirement Plan & Match, Clear Career Advancement Pathway

About Better Me:

Better Me is part of the TAL Education Group, one of the largest leading EdTech company listed on the New York Stock Exchange (NYSE). We are looking for tutors who will play a critical role in helping students develop their academic skills and reach their full potential.

Position Overview:

We are looking for a Center Operations Support Assistant to join our central operations team. This is an ideal role for someone early in their career who is eager to learn, grow, and make a meaningful impact. You'll receive clear guidance and mentorship while supporting the backbone of our multi-center operations.

Key Responsibilities:

• Assist in the recruitment process for tutors and center managers, including resume screening, scheduling, and communication follow-up.
• Maintain candidate databases and help track hiring progress for each center.
• Help build and update training content and materials for new tutors and store managers.
• Assist in the setup and delivery of onboarding processes.
• Gather feedback and help optimize training experiences across roles.
• Respond to day-to-day operational needs from local centers.
• Coordinate delivery of supplies, classroom materials, or system access.
• Help document SOPs and streamline processes across centers.
• Track and manage inventory and assets distributed to each store (e.g., tablets, furniture, instructional kits).
• Maintain organized logs for asset allocation and usage.
• Assist in collecting and organizing data related to enrollment, class performance, and user feedback.
• Generate basic reports for internal review and decision-making.

Required:

• Based in the Bay Area and able to visit local centers when needed.
• Strong organizational and communication skills.
• Comfortable using spreadsheets and digital tools.
• Quick learner with a proactive, can-do attitude.

Preferred:

• Experience in education, administrative roles, or recruiting is preferred, but not required.
• Proficient with productivity and collaboration tools, including Google Sheets and Notion.
• Open to internal growth into operational, HR, or training-related roles.

What We Offer:

• Hands-on mentorship to assist in growth from day one.
• Fast-paced learning environment with a plethora of growth opportunities available.
• Opportunity to support and shape a meaningful education brand.
• Flexible, supportive team culture.