Employee Benefits Account Manager AH - Remote Eligible

The Standard Job Opportunity

The next part of your journey is right around the corner — with The Standard.

A genuine desire to make a difference in the lives of others is the foundation for everything we do. With a customer-first mindset and an intentional focus on building strong teams, we've been able to uphold our legacy of financial stability while investing in new, innovative technologies that support the needs of our customers. Our high-performance culture focused on operational excellence thrives thanks to remarkable people united by compassion and a customer-first commitment. Are you ready to make a difference?

Job Summary

You will be supporting our business growth, profitability, and retention of clients in your region by developing and maintaining an effective account management strategy for assigned accounts within our Employee Benefits Sales and Service office. Assigned groups will include cases with 250-1999 lives. These cases can have complicated plan designs, sensitive or problematic administrative issues, multiple divisions and locations or groups assigned to key producers. Requiring you to develop effective business relationships and communicate with diverse audiences in many different settings.

Functional Skills

• Develop and execute strategies for assigned accounts to achieve retention and growth targets.
• Ensuring prompt issues resolution for existing accounts.
• Educating clients on products and value proposition to expand client relationships (share of wallet).
• Develop relationships with assigned clients and the producer (broker/consultant) of the account.
• Establishes internal partnerships to ensure prompt resolution to any issues may become aware of during discussions.
• Holds regular discussions with decision makers at large accounts to educate on market trends and associate needs based on in-depth market knowledge.
• Develop and execute strategy for large account portfolio retention and growth.
• Help implement and support the corporate strategy.
• Provide feedback on changes in the marketplace.
• Experience selling voluntary benefits.

Skills and Background You'll Need

• 4-year bachelor's degree (Preferred)
• 4 or more years of experience (Preferred)
• In lieu of the above education requirements, an equivalent combination of education and experience may be considered.
• Life & Health License (Required)
• CEBS, CLU, and/or ChFC (Preferred)

Key Behaviors of a Successful Candidate

• Demonstrated ability optimizing customer retention.
• Strong focus on customer service.
• Developed and mature conflict resolution skills.
• Demonstrated ability to grow portfolio over a period.

Why Join The Standard?

We have built an enduring legacy of stability, financial strength and exceptional customer service through the contributions of the service-oriented people who choose to work at The Standard. To ensure we can attract and retain the best talent, when you join The Standard you can expect:

• A rich benefits package including medical, dental, vision and a 401(k) plan with matching company contributions
• An annual incentive bonus plan
• Generous paid time off including 11 holidays, 2 wellness days, and 8 volunteer hours annually — PTO increases with tenure
• A supportive, responsive management approach and opportunities for career growth and advancement
• Paid parental leave and adoption/surrogacy assistance
• An employee giving program that double matches your donations to eligible nonprofits and schools

In addition to the competitive salary range below, our employee-focused benefits support work-life balance.

Salary Range: 75,000 base + bonuses

Standard Insurance Company, The Standard Life Insurance Company of New York, Standard Retirement Services, Inc., StanCorp Mortgage Investors, LLC, StanCorp Investment Advisers, Inc., and American Heritage Life Insurance Company and American Heritage Service Company, marketed as The Standard, are Affirmative Action/Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, gender identity, sexual orientation, age, disability or veteran status or any other condition protected by federal, state or local law. Except where precluded by state or federal law, The Standard will consider for employment qualified applicants with arrest and conviction records pursuant to the San Francisco Fair Chance Ordinance. The Standard offers a drug- and alcohol-free work environment where possession, manufacture, transfer, offer, use of or being impaired by an illegal substance while on The Standard's property, or in other cases which the company believes might affect operations, safety or reputation of the company is prohibited. The Standard requires a criminal background investigation and employment, education and licensing verification as a condition of employment. All employees of The Standard must be bondable.