Virtual Account Manager (inside Sales)

Virtual Account Manager – Microbiology Division

At Thermo Fisher Scientific, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every day to enable our customers to make the world healthier, cleaner, and safer. From protecting the environment and ensuring food safety to advancing life-saving therapies and helping find cures for cancer, our work touches millions of lives worldwide.

We provide our teams with the resources, support, and opportunities needed to grow professionally while contributing to innovative scientific solutions that take science a step beyond.

Thermo Fisher Scientific recently announced that it has entered into an agreement to sell its microbiology business to Astorg, a leading pan-European private equity firm with deep expertise in healthcare, focused on a select set of subsectors, including pharmaceutical services and technology, medtech and related services, life science tools and diagnostics.

This decision follows a thoughtful evaluation as part of Thermo Fisher's ongoing business strategy to actively manage and strengthen our portfolio.

We expect the transaction will be completed in the second half of 2026, subject to customary closing conditions and applicable regulatory approvals. Until the transaction is complete, Thermo Fisher will continue to operate the business.

If you join the microbiology business prior to the close of the transaction, your employment is expected to transition to Astorg.

For more information, please review:

Thermo Fisher's press release

Astorg press release

Position Summary

We are seeking a motivated, customer-focused, and results-driven Virtual Account Manager to join our growing Microbiology Division commercial team. In this role, you will be responsible for driving revenue growth, developing strategic customer relationships, and expanding business opportunities across an assigned territory through a consultative sales approach.

As a trusted partner to our customers, you will leverage Thermo Fisher Scientific's extensive microbiology portfolio to deliver solutions that help laboratories, healthcare organizations, and industrial partners achieve operational excellence and scientific advancement.

This is an exciting opportunity for a highly driven sales professional who thrives in a dynamic environment, enjoys building long-term customer relationships, and is passionate about contributing to Thermo Fisher's mission of enabling our customers to make the world safer.

Key Responsibilities

• Drive revenue growth by managing and expanding existing customer accounts while identifying and developing new business opportunities.
• Identify and qualify sales opportunities through inbound lead follow-up, outbound prospecting, cold calls, and email campaigns.
• Build strong, long-term customer relationships through regular engagement, business reviews, and solution-oriented support.
• Understand customer workflows, technical requirements, and business challenges to recommend appropriate products and services.
• Achieve and exceed monthly, quarterly, and annual sales targets within the assigned territory.
• Develop and execute strategic territory and account plans to maximize growth opportunities.
• Maintain accurate and up-to-date sales activities, pipeline management, and customer interactions using Salesforce.com CRM.
• Collaborate cross-functionally with marketing, product management, technical support, and field sales teams to ensure an outstanding customer experience.
• Stay informed on industry trends, competitive products, market dynamics, and emerging customer needs within the microbiology and life sciences sectors.
• Lead and support commercial process management activities, including confidentiality agreements, pricing negotiations, preferred supplier agreements, and contract discussions.
• Prepare account status reports and business updates as required by management.
• Participate in customer meetings, internal trainings, and occasional travel activities when required.

Qualifications

• Master's Degree in Life Sciences, Chemistry, Microbiology, or a related scientific field, plus a sales experience within the scientific, laboratory, or healthcare industry; or equivalent laboratory experience.
• Proven experience in inside sales or business-to-business commercial roles.
• Strong technical aptitude with the ability to quickly learn complex scientific products, applications, and customer workflows.
• Excellent verbal and written communication, presentation, and negotiation skills.
• Demonstrated success in building and maintaining long-term customer relationships.
• Strong phone presence and confidence in conducting high-volume customer interactions.
• Proficiency with CRM systems, preferably Salesforce.com, and Microsoft Office Suite.
• Strong organizational, analytical, and problem-solving skills.
• Ability to work independently while collaborating effectively within a matrix organization.
• Fluency in English is required; additional language skills are considered an advantage depending on territory needs.
• Valid driver's license and willingness to travel periodically for meetings and training.

What We Offer

At Thermo Fisher Scientific, you will join a high-performing team where innovation, collaboration, and customer focus drive everything we do. You will have the opportunity to develop your career within a global leader in scientific solutions while making a real impact on society through meaningful work.

Our culture is built around our core values of Integrity, Intensity, Innovation, and Involvement, empowering employees to achieve both personal and professional success in an inclusive and growth-oriented environment.