Customer Service Representative (tenders)

Customer Service Rep, Tenders Poland

Join Our Vibrant Team!

At Thermo Fisher Scientific, we believe in cultivating a workplace where collaboration and innovation prosper. We are currently seeking an exceptionally driven Customer Service Rep, Tenders Poland to join our ambitious team in Warsaw. This is an outstanding opportunity to work in a role where you can make a significant impact and aid us in delivering world-class customer service!

Key Responsibilities

• Provide flawless customer service by addressing inquiries and resolving issues related to tenders strictly and efficiently.
• Successfully implement customer service strategies to improve customer happiness and dedication.
• Collaborate with internal departments to determine customer needs and deliver tailored solutions.
• Maintain accurate records of customer interactions and transactions.
• Support Tenders team in Poland with any relevant task as necessary.
• Actively participate in team meetings and contribute ideas to improve service delivery.

Requirements

• Proven experience in a customer service role, preferably within the tenders or related industry.
• Outstanding communication skills, both verbal and written, in Polish and English.
• Strong problem-solving abilities and a customer-centric approach.
• Ability to multitask and manage time effectively in a fast-paced environment.
• Proficient in using customer service software and Microsoft Office Suite.

We Offer

• The innovative environment of the rapidly growing international company;
• Energetic, diverse and highly motivated team;
• Hard-working, driven and supportive working culture and outstanding development possibilities to increase your potential;
• Competitive salary, plus annual incentive bonus, healthcare, Multisport Card, pension plan, a company stocks program and a range of employee benefits;
• Excellent career progression opportunities with a large and growing global employer.

At Thermo Fisher Scientific, each one of our 120,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer.