Customer Service Representative - Remote Eligible

Customer Service Representative

LaSalle Network is excited to be partnering with a well-known national grocery retailer to grow their remote Customer Service team! We're hiring Customer Service Representatives to support customers with their grocery delivery and in-store needs. This is a full-time, remote role (must be based near Quincy, MA) with a starting pay of $17/hour.

If you enjoy problem-solving, working with people, and providing quick solutions, this could be a great opportunity for you!

What You'll Do

• Answer a high volume of inbound calls related to grocery delivery services
• Assist with issues such as missing or expired items
• Provide helpful answers to general store questions (product availability, restock information, etc.)
• Document calls and enter data accurately

What We're Looking For

• Prior customer service experience (call center, retail, hospitality all count!)
• Comfortable navigating Google Chrome
• Strong communication and problem-solving skills

This is an open-ended temporary role with opportunity for long-term growth.

If this sounds like the right fit, apply today and join a growing team where your work makes a daily impact!

Best regards, Tamara Ledogar Project Manager LaSalle Network