Customer Experience Associate - Remote Eligible

Call Center Specialist

LaSalle Network is partnering with a leading provider in vehicle collision repair. We are seeking a motivated and detail-oriented Call Center Specialist to join the team. This is a permanent and fully remote position. Being bilingual with English and Spanish is a plus!

Responsibilities:

• Schedule customers for collision repair and estimate appointments
• Handle inbound and outbound customer communications professionally
• Assist with rental reservations and tow scheduling
• Prioritize and manage daily tasks efficiently
• Show empathy and confidence in customer interactions
• Respond to inquiries and resolve customer issues
• Multitask across multiple communication channels
• Follow department processes to maintain work quality
• Maintain company equipment and report issues promptly
• Ensure customer and company information remains confidential
• Perform additional duties as assigned

Requirements:

• Work from home experience
• Bilingual with English and Spanish – a major plus!
• High School diploma or G.E.D
• Flexible to work rotating Saturdays (overtime)
• Reliable internet connection

If you feel you meet these qualifications, please apply today! Thank you, Tamara Ledogar Project Manager LaSalle Network

LaSalle Network is an Equal Opportunity Employer m/f/d/v.

LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Engineering, Marketing, Technology, Supply Chain, Revenue Cycle, Call Center, Human Resources and Executive Search, LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.