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Account Manager

Own and grow the Chantilly account portfolio by expanding services and renewals
Chantilly, Virginia, United States
Entry Level
yesterday
The Davey Tree Expert Company

The Davey Tree Expert Company

Provides professional tree care, environmental consulting, and landscape services for residential, commercial, and utility clients across North America.

1 Similar Job at The Davey Tree Expert Company

Account Manager

Company: The Davey Tree Expert Company Locations: Chantilly, VA Additional Locations: na Work Site: On Site Req ID: 224145

Position Overview

Job Duties Responsibilities:

  • Manage and monitor daily operations and assigned book of business to ensure client expectations and contract specifications are met.
  • Develop and implement strategies to achieve new contracts, contract enhancements, and renewal sales goals.
  • Build and maintain a network of referral business through relationships with subcontractors, vendors, allied trades, and other associates.
  • Monitor actual performance versus budget, develop strategies to address deviations, and review them with the management team.
  • Ensure client satisfaction through outstanding service and by understanding and exceeding their expectations.
  • Identify, estimate, and propose problem-solving and site enhancement opportunities for clients.
  • Conduct property walk-throughs with team supervisors to suggest efficiency and quality improvements.
  • Assist in the recruitment, training, and development of employees while promoting innovation, professionalism, and teamwork.
  • Assign teams and equipment for maximum productivity and monitor equipment maintenance schedules.
  • Pursue professional development in the horticultural industry and stay current on industry events and trends.

Qualifications:

  • High school diploma or equivalent.
  • One to two years of related industry experience and/or training.
  • Proficient in Microsoft Office and other computer or software programs necessary to complete job duties.
  • Driver's license.
  • Ability to acquire applicator licenses as necessary per state requirements.
  • Ability to complete required safety courses upon hire.
  • Ability to operate power equipment.

Additional Information:

What We Offer:

We invest in our employees by offering industry-leading training, technology, and benefits that lead to a rewarding and safe work experience for employees at all levels.

  • Group health plans
  • Short-term and long-term disability insurance
  • Life insurance
  • Paid parental leave
  • 401k with up to a 4% company match
  • Employee Stock Purchase Plan: Opportunity to buy company stock at a 15% discount
  • Holidays and paid time off
  • Payroll savings plan
  • Charitable matching gift program
  • Employee referral bonus program
  • Employee Educational Scholarship
  • Davey Family Scholarship
  • 20% discount on all Davey services
  • Cell phone discounts
  • Vehicle purchase discount program
  • Plus, so much more!
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Account Manager
Chantilly, Virginia, United States
Customer Success
About The Davey Tree Expert Company
Provides professional tree care, environmental consulting, and landscape services for residential, commercial, and utility clients across North America.