Project Manager, Merchandising Customer Readiness - Customer Onboardings - GSC - US

Job Summary

The NCOB Lead is responsible for the end-to-end project management of concurrent new customer onboardings, of varying size and complexity, for multi-unit contract customers. This position will operate as the primary point of contact for new-to-Sysco and new-to-Market customers and is accountable to meeting time, cost, & quality customer requirements. In addition, the NCOB Lead will operate as an informal leader coordinating the work across multiple Sysco functions to meet customer requirements. As an informal leader, the NCOB Lead must foster a collaborate and productive environment, in a matrix structure, while ensuring each colleague is meeting time, cost, and quality expectations. The NCOB will be operate as the internal point of contact for each onboarding across the different levels of leadership within Sysco. In order to meet these requirements, the NCOB Lead will execute the different project management knowledge areas; specifically Scope Management, Time Management, Stakeholder Management, Resource Management, Quality Management, Communications Management, and Risk Management

Duties and Responsibilities

+ Responsible for the end-to-end management onboarding customers to Sysco. + Customer facing communications (written & verbal) for status, progress, barriers, & escalations. + Responsible for escalating barriers and coordinating solutions to ensure a quality onboarding. + Responsible for communicating and representing the end-to-end onboarding process to internal partners and external customers. + Responsible for documenting critical to customer and critical-to-business documents during the onboarding event.

Education Required

+ High School diploma or equivalent

Education Preferred

+ Bachelors Degree in business, sales, marketing or related field

Experience Required

+ 5 Years Coordinating / Leading / Supporting Cross-Functional Projects

Experience Preferred

+ 5+ Years Coordinating / Leading / Supporting Cross-Functional Projects, SCRUM/AGILE Background, Scheduling, Informal Leadership, Formal Leadership

Licenses/Certifications Preferred

+ Project Management Professional (PMI), Certified Associate in Project Management (CAPM), Agile Certified Practitioner (PMI-ACP), Disciplined Agile Scrum Master (DASM), Scheduling Professional (PMI-SP), Certified ScrumMaster (CSM)

Technical Skills and Abilities

+ Informal Leadership, Written Communications, Verbal Communications, Attention to Detail, Proficient Using MS Office Products (PowerPoint, Outlook, Word, & Excel), SharePoint, Salesforce, Teams, Confluence, Virtual Work Experience, Managing Timelines, Organization, Initiative, Risk Management, Time Management, Prioritization, Problem Solving, Adaptability, Familiarity with Sysco Systems, Sysco Organization Structures.

Physical Demands

+ Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job.

AFFIRMATIVE ACTION STATEMENT: Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.