Key Account Manager

Sales Account Manager

A client is seeking a Sales Account Manager to join the team. Exact compensation may vary based on several factors, including skills, experience, and education. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

Skills and Requirements - 10+ years SaaS sales experience required

Position Overview

The Key Account Manager is a strategic, client-facing role responsible for managing and growing relationships with existing accounts. This position requires a consultative approach, aligning closely with customer needs to drive satisfaction, retention, and revenue growth. The role is primarily focused on "farmer" activities—nurturing current clients, identifying new opportunities, and upselling SaaS solutions throughout the sales cycle.

Responsibilities

• Serve as the primary point of contact for key accounts, building strong, trust-based relationships
• Meet with clients onsite and in-office to understand business needs and deliver tailored solutions
• Identify and create new leads and opportunities within existing accounts
• Drive upsell initiatives to expand product adoption and maximize account value
• Manage all sales activities and pipeline in Salesforce, ensuring accurate tracking and reporting
• Collaborate with internal teams to deliver exceptional customer experiences