Cyber Support Technician

Cyber Support Technician

Tetrad Digital Integrity (TDI) is a leading-edge cybersecurity firm with a mission to safeguard and protect our customers from increasing threats and vulnerabilities in this digital age. We are looking for a Cyber Support Technician to join our team in Norfolk. Below are the responsibilities for the position and the requirements to review.

Responsibilities:

• Respond to queries from Command Information Systems Security Manager (ISSM), Afloat ISSMs, Command Security Manager's Office, and appropriate shipboard Communications Department personnel.
• Provide patch management services using automated tools or manual methods to build patch sets and distribute to ships to update shipboard servers and workstations.
• Produce patch disks and other patch sets as required by new IT systems.
• Test patch sets in multiple environments (lab and shipboard) prior to duplication and distribution.
• Achieve efficiencies and reduce costs while meeting patching requirements by consolidation, remote management, and sound resource management.
• Input patch information into VRAM for POAM tracking
• Conduct MSC shipboard visits based on requests for assistance, patching compliance, and ship availability
• Respond to Global Service Desk tickets related to the patch sets created.
• Ability to travel - under 10%

Qualifications:

• Active Secret clearance required
• IAM Level II Certification (CASP+)
• Hybrid commute
• 3-5 years of cybersecurity experience with patching
• On-site required to conduct disk testing in the lab for 2-4 days per month, and at an off-site location to duplicate disks and prepare for distribution 2-3 days per month.
• Knowledge of Windows System Administration and patching processes
• Navy or MSC IT experience
• Hyper-V
• ACAS
• HBSS
• STIGs
• VRAM

TDI does business with the federal government, which restricts employment to individuals who are either US citizens or lawful permanent residents of the United States.

TDI is an Equal Opportunity Employer. Employment decisions are made based on individual qualifications, merit, and business needs. We do not discriminate in employment opportunities or practices based on race, color, religion, sex, or national origin, in accordance with applicable federal laws.