It - supportelev - IT Service

IT Support Trainee

Are you passionate and eager to help others?

If you are engaged, service-minded, and want to think creatively, you could become our next IT support trainee!

The IT Service Department is looking for three IT support trainees starting on June 1, 2026, or August 1, 2026 – we prefer that you have completed the basic course for the training before starting.

DTU is Denmark's leading technical university, with an IT department in constant development that focuses on high professionalism and security, as well as transparency and well-being.

We are an ambitious department with 280 dedicated employees working across various fields. We value interdisciplinary collaboration, as our different perspectives create good synergy and innovative solutions.

We work with the user at the center, and therefore we collaborate closely with the units at DTU for an outside-in perspective that ensures our IT solutions and services are user-friendly and effective.

We have a strong focus on artificial intelligence (especially generative AI), data management, and digitalization maturity. These areas are central to our mission of optimizing and developing support functions for education, research, counseling, and university operations. Our goal is to deliver first-class IT solutions that support and promote DTU's core activities.

DTU is a great learning place with opportunities to try many different branches of the IT field. We always aim to have 8-12 IT trainees employed. We are proud that some of our former students have chosen to continue their careers at DTU after completing their education.

Your trainee program will be conducted as a rotation program with other IT support trainees, meaning you will rotate through different teams in Lyngby, Ballerup, and Risø and try your skills with a variety of IT tasks.

Your Personal Profile We want you to be a smiling and service-minded person who sees opportunities rather than limitations and thrives in a changing and sometimes busy environment.

It is important that you take responsibility for your own learning and show curiosity, while also being a team player.

It is an advantage if you are quality-conscious, structured, and careful, and thus good at planning and creating an overview.

You must be able to communicate in Danish and English both in writing and verbally.

It is a plus if you have a driver's license.

What You Can Expect From Us:

• Engaged and competent colleagues
• Great focus on your professional and personal development
• Knowledge sharing as a natural part of everyday life
• Responsibility and challenges that suit you
• An exciting and varied daily routine with the opportunity to put your own stamp on the tasks
• A dynamic environment with informal social activities
• Access to DTU's sports and cultural associations
• Community with other IT trainees and social events in the organization

Practical Information You must have completed the following education:

• Basic course in Data and Communication

If you are over 25 years old, the same admission requirements apply, but there may be a possibility to shorten the number of specializations and the duration of the education.

Salary and Employment Terms Salary and employment terms according to the OAO-S collective agreement and the Organization Agreement for Craftsmen in the State.

Workplace: DTU Risø Campus, DTU Ballerup Campus, DTU Lyngby Campus.

Application and Contact Your online application must be sent to us by May 5, 2026. Open the link "Apply Now" and fill out the application form and attach your CV, application, and exam papers.

We expect to hold employment interviews in week 20 and 21.

For questions, you are welcome to contact Anne Greenfield at annegee@dtu.dk or 93 51 89 73.

All interested individuals regardless of age, gender, disability, race, religion, or ethnic background are encouraged to apply for the position. Since DTU works with research in critical technology, where special rules apply for safety and export control, open source background checks may be conducted for qualified candidates for the position.

DTU – To the Benefit of Society since 1829 DTU is one of Europe's leading technical elite universities. With research and education of international top-class, we create solutions to society's great challenges and contribute to securing Europe's global leading position in sustainable technology development. Since H.C. Ørsted founded DTU almost 200 years ago, our mission has been the same: We develop and utilize natural science and technical science for the benefit of society. DTU has 13,800 students, 1,600 PhD students, and 6,500 employees. We work in an international environment and have an inclusive, developing, and informal work culture. DTU has campuses throughout Denmark and Greenland and collaborates with the best universities worldwide.