North American Customer Operations (naco) Intern/co - op (summer 2026)

Internship/Co-op Position

This position is a 4-month work term commencing May 4th–August 21st, 2026. Applications must include a transcript, cover letter (one letter-sized page or less) and a resume (maximum of 2 pages). We welcome all applications; however, we will only contact qualified candidates chosen for an interview. Thank you for your interest.

TD requires employees to reside in the country where the role is located, irrespective of remote working arrangements. TD is committed to providing you with the best candidate experience and internship in these unique circumstances. As such, work location and start dates are subject to change.

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

Job Description

Everything we do is anchored in our Shared Commitments; these are the behaviors that differentiate us and help guide the way we run our business, grow as leaders, and support our colleagues. We've broken down some of your accountabilities by our Shared Commitments. You will be placed based on your skill set and may perform a variety of activities:

Think Like a Customer; provide legendary experiences and trusted advice

Seek to understand our customer's needs and support projects that focus on legendary customer experiences.

Act Like an Owner; lead with integrity to drive business results and contribute to communities

Learn the importance of strong partnerships as you consult with various partners to achieve success on your tasks and projects. Support project activities including, but not limited to: information gathering, testing, implementation, training, communication support, and post implementation follow-up. Participate in volunteer opportunities.

Develop Our Colleagues; embrace diversity and respect one another

Be a part of, and actively contribute to, a positive and fun work environment by embracing diversity in the workplace and supporting and proudly representing TD in the community. Learn how to work with business partners to analyze, develop, and recommend new enhancements / improvements.

Execute with Speed and Impact; only take risks we can understand and manage

Learn to prioritize and manage small projects. Participate in volunteer opportunities.

Innovate with Purpose; simplify the way we work

Create and deliver presentations and communications to executives, people leaders, and peers. Work with your Intern Cohort on a Semester Project. Develop and provide reporting, analysis, and assessments of data that will help you and your Colleagues make sound decisions.

Job Requirements

• Currently enrolled in an undergraduate degree with the intent of going back to school at the start of your work term
• You are dependable, and you take pride in developing your knowledge and expertise to consistently deliver strong performance.
• You are flexible and thrive in an environment of change. You show adaptability and consistently demonstrate a positive attitude, resiliency, and willingness to do things differently.
• You enjoy working with a diverse team and appreciate the value of perspectives other than your own.
• You will need to be a confident self-starter with problem solving and decision-making skills as you will be in situations where you have to find an answer independently.
• You have proficiency in Microsoft Office Suite and can utilize the programs to communicate your great ideas.
• You move with speed to get things done, but you also ensure the accuracy and quality of your work with close attention to detail.
• You have demonstrated leadership capabilities and the ability to inspire others. You have high levels of integrity in your coursework and community service.
• You love to think outside the box and are a thought-leader amongst your peers (and you like to share those ideas with others!).
• You understand the importance of communication and you can effectively communicate to ensure your team knows your thought-process and vision.
• You love research and enjoy "telling the story" through numbers and graphics.

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.

If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we're committed to helping you identify opportunities that support your goals.

We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. We look forward to hearing from you!

Language Requirement (Quebec only): Sans Objet