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Lead Customer Services Officer II, National Real Estate Group
Lead AML/KYC compliance and account opening processes for real estate clients
Vancouver
Senior
$65,600
– 98,400
CAD / year
3 weeks ago
TD Bank
A major Canadian multinational banking and financial services corporation operating primarily across Canada and the United States.
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Lead Customer Services Officer II
The Lead Customer Services Officer II is accountable for a variety of customer and non-customer facing activities as part of the NREG Branch Operations Team in support of the overall business distribution strategy. Support and lead the CSO, Account Manager and Director teams on AML/KYC and account opening procedures. Supporting escalations and handling of complex requests requiring more in-depth knowledge, providing advice on compliance requirements and enhanced due diligence. Support the CSO team with coverage on day-to-day functions as required, including but not limited to account openings, loan fundings, CORRA renewals and support employee and customer satisfaction strategies and processes to improve the overall team experience.
Lead Customer Services Officer II, National Real Estate Group
Vancouver
$65,600
– 98,400
CAD / year
Customer Success
About TD Bank
A major Canadian multinational banking and financial services corporation operating primarily across Canada and the United States.