The Transformation, Enablement and Customer Experience team is responsible for driving change across TD, including a portfolio of functions: Marketing, Digital Strategy, Payments and Innovation, Analytics, Insights and Artificial Intelligence, Strategy Change and Operational Excellence, Corporate and Public Affairs, Enterprise Real Estate and Sustainability and Corporate Citizenship. Together, we work with partners across TD to accelerate our transformation and innovation efforts to deliver new and market-leading experiences for the Bank's customers, colleagues and communities.
Reporting to the VP Human Resources, TECE, the HR Business Partner (HRBP) will work with the executive leadership team in their given portfolio to assess business needs and develop & implement HR strategies to support the business' key objectives and outcomes. The incumbent will leverage partnerships across the HR function to drive an integrated and collaborative approach to creating and delivering on people strategies.
Provide strategic and consultative guidance to a business portfolio on HR strategies that drive business value & growth for customers and employees.
Act as a trusted advisor to multiple stakeholders, using strong business and functional acumen to provide proactive thought and change management leadership for sustainable solutions.
Drive the Talent agenda by partnering closely with leaders to develop and execute tailored talent management and diversity & inclusion strategies to ensure we have the right people, in the right place, at the right time.
Lead complex change management execution, developing the communication plan and leveraging key partners in the business and/or HR, while always being the advocate for the employee experience.
Partner with Centers of Excellence (CoEs) on all aspects of HR including Employee Relations, Talent Acquisition, Total Rewards, Organizational Effectiveness, Workforce Talent Management, etc. to coach and guide business leaders.
Act as a Talent Ambassador, representing TD and business portfolio by supporting the attraction and onboarding of talent.
Stay abreast of key industry trends and the HR landscape, translating insights into organizational application.
Maintain a culture of risk management and control, in alignment with Bank's practices and risk appetite.
Undergraduate degree
10+ years of in-depth experience in HR
Successful history of relationship management and influencing at the executive level, as well as adept at interacting with a diverse group of employees.
Outcome oriented with the proven ability to manage and execute multiple projects at once
Known for providing creative thought leadership while also listening to and engaging others to provide input in shaping a vision
Strong collaboration skills and partnering with business units
Proven sound judgement, discretion, and unwavering integrity in relation to employee and talent information
Excellent communication, facilitation, and presentation skills
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals.
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals.
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
Language Requirement (Quebec only): Sans Objet