Account Manager, Small Business

Account Manager, Small Business

Department Overview: Small Business Banking is a dynamic division within the Business Banking Portfolio at TD, with a vision to be the Official Partner of Big Dreams for Canadian small and medium-sized businesses.

We focus on building strong personal and professional relationships with our Small Business Banking clients. Our dynamic professionals are committed to support our client needs including starting a business, managing in stability and stress, growing a business and transitioning a business. Our strategy is to be Better Business Bankers, while helping to make Small Business easy and affordable for business owners in our communities. If you want to be a brand ambassador who can help strive efficiencies for the bank, then join our team and make an impactful contribution to TD and your own success.

Job Details: Are you known for forming long-lasting relations with your clients? Do you quantify continuous referrals from satisfied clients as a key measure of success? If so, then get on board for the position of Account Manager, Small Business. In this role, you will deliver a legendary customer experience, drive profitable business growth, and achieve target results. In addition, you will:

• Build, maintain and expand existing customer relationships within the community while networking with local business leaders to establish strong centers of influence that will contribute to business development opportunities.
• Build relationships with small business customers by understanding their needs and finding opportunities that enable them to provide customized information and advice the best suited for the customer.
• Liaise with Internal Branch Banking network, Commercial Banking Centers, and Wealth partners to enable them in providing holistic advice and resources to support our customers.
• Keep current on emerging trends and grow knowledge of the business, and related tools and techniques; participate in knowledge transfer within the team and business unit.
• Participate fully as a member of the team, support a positive work environment that promotes quality, innovation and teamwork and ensure timely communication of issues

Job Requirements:

• University degree and/ or relevant entry level work experience; Accounting/ Finance coursework is an asset but can also be gained through experience.
• Ability to cultivate long-term client relationships and acquire new clients.
• Excellent business development and prospecting skills to build valuable centers of influence within the local business community and retail branches.
• A dynamic professional with a positive attitude and strong communications, time management, and organizational skills.