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Customer Service - Sales - Motor Finance - Sales - Nagpur - Riaan House - CSE
Drive end-to-end motor finance sales processes for customers in Nagpur.
Nāgpur, Mahārāshtra, India
Entry Level
yesterday
Tata Capital
Provides consumer and business financing, wealth management, and investment services across retail, corporate, and infrastructure sectors in India.
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Job Description
Key Accountabilities:
- Lead Generation
- Generates lead for deals through interactions with DSE or through channel partners/open market
- Customer Relationship Management
- End to end customer relationship management including explaining product offerings and resolving sales queries
- Cross-selling product offerings to customers
- Educates customer with information to build their understanding of issues and capabilities
- Goes beyond their day to day work to assist customers in a positive manner
- Dealer Relationship Management
- Maintaining relationship with assigned dealer
- Deal Processing
- Collecting all pre-sanction and post sanction documents and performing accurate data entries (RSPM, SAGE etc)
- Internal Stakeholder Management
- Interact with operations and credit team in order to ensure smooth processing of loan applications
KPIs:
- Units Disbursed
- 1st EMI Resolution
- RC Collection
Qualification: Any Graduate
Experience: 0-2 years' work experience only in Vehicle Sales
Skills & Competencies:
- Functional Competencies
- Communication Skill
- Negotiation Skill
- Market/Industry Knowledge
- Analytical Skill
- Product Knowledge
- Behavioural Competencies
- Execution Excellence
- Customer Centricity
Customer Service - Sales - Motor Finance - Sales - Nagpur - Riaan House - CSE
Nāgpur, Mahārāshtra, India
Customer Success
About Tata Capital
Provides consumer and business financing, wealth management, and investment services across retail, corporate, and infrastructure sectors in India.