Customer Service Executive - PV Finance - Motor Finance - Sales - Faridabad - SCO 4 - CSE

Job Title

Business Development Manager

Job Description

A Business Development Manager who effectively manages DSE interactions, channel partners, and the open market. BDM's responsibilities also include collaborating with internal stakeholders, including operations and credit teams, to ensure efficient loan application processing.

Key Deliverables

Lead Generation

• Generate leads for ILSCV deals through interactions with DSE or through channel partners/open market.

Customer Relationship Management

• End to end customer relationship management including explaining product offerings and resolving sales queries.
• Cross-selling product offerings to customers.
• Educates customers with information to build their understanding of issues and capabilities.
• Goes beyond their day-to-day work to assist customers in a positive manner.

Dealer Relationship Management

• Maintaining relationship with assigned dealer.

Deal Processing

• Collecting all pre-sanction and post sanction documents and performing accurate data entries (RSPM, SAGE etc)

Internal Stakeholder Management

• Interact with operations and credit team to ensure smooth processing of loan application.

Education Qualification

Undergraduate/Graduate in any stream. Commerce Graduate preferred.

Specialized Job Competencies

Functional Competencies

• Communication Skill
• Negotiation Skill
• Market/Industry Knowledge
• Analytical Skill
• Product Knowledge

Behavioral Competencies

• Execution Excellence
• Customer Centricity

Hiring Parameters

• Candidates from commerce graduate stream preferred.
• Should be comfortable to move in the market.
• Should have a learning attitude.
• Should have a bike and license.
• Good knowledge of RTO (UV)
• Should have product knowledge (UV)