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Customer Service Representative - Remote Eligible
Assist customers effectively through phone, email, or chat to enhance satisfaction and sales
Remote
Entry Level
3 weeks ago
Customer Hero
Be the friendly, helpful voice on the phone, email, or chat – solving problems and making someone's day.
Spot opportunities to upsell or cross-sell – helping customers find exactly what they need and processing their orders accurately.
Provide prompt and courteous support, maintaining professionalism on every call.
Track and report on key performance indicators, ensuring targets are met and exceeded.
Job Type: Full Time
Industry: Customer Service
Date Opened: 12/08/2025
Location: Remote, Western Cape, South Africa