Customer Support Associate – Financial Services

Customer Service Representative

A leading financial services organization is seeking customer service representatives to join its growing credit card member services team in San Antonio, TX. This is an incredible foot-in-the-door opportunity for candidates looking to launch a long-term corporate career with a highly respected enterprise organization known for world-class training, career growth, and internal advancement opportunities.

If you enjoy helping people, solving problems, and working in a fast-paced team environment, this could be the perfect next step in your career. No banking experience is required — paid training is fully provided.

What You'll Be Doing

• Handle inbound customer calls related to credit card accounts and member services
• Assist customers with:
  • Account questions and balance inquiries
  • Payments and transaction support
  • Lost or stolen cards
  • Fraud claims and disputes
  • Online and mobile banking assistance
• Research and resolve customer concerns with professionalism and empathy
• Navigate multiple systems while maintaining a high-quality customer experience
• Deliver exceptional service and support on every interaction

What We're Looking For

• Minimum 1 year of recent call center customer service experience
• Strong communication and problem-solving skills
• Ability to multitask in a fast-paced environment
• Comfortable navigating multiple computer systems
• Positive attitude with a willingness to learn and grow
• Reliable attendance and professionalism
• Must be flexible to work any assigned shift between 8:00 AM – 8:00 PM
• Must be available to work either Saturday or Sunday each week
• Spanish bilingual skills are welcomed but not required

Training & Work Environment

• Fully onsite position in San Antonio, TX
• Incredible paid training program designed to set you up for success
• First 12 weeks are fully onsite for training and development
• Collaborative, team-oriented environment with hands-on leadership support
• High-energy call center supporting credit card member services

Why This Opportunity Stands Out Excellent entry point into the financial services industry Paid training with strong leadership support Opportunity for long-term career growth and internal advancement Gain experience with a major enterprise-level organization Stable full-time opportunity with competitive pay Professional corporate environment and outstanding team culture

If you're looking for a company that invests in your development and provides real career growth potential, apply today!