Client Success Manager - Remote Eligible

Client Success Manager

As a Client Success Manager at Talent.com, you will be responsible for the performance and satisfaction of EMEA clients through data-driven campaign management and strategic recommendations. You will manage a portfolio of clients, optimize their online job advertising campaigns, and work with our internal teams to turn their needs into concrete, measurable, and results-oriented actions.

Your main responsibilities include:

• Optimize and develop advertising campaigns based on client objectives and performance data
• Manage a portfolio of clients focusing on their retention and growth
• Resolve issues related to account configuration, technical aspects, and general product usage
• Collaborate with internal teams (Sales, Product, Traffic Acquisition, etc.) to translate client needs into actionable steps and convey feedback to influence product or operational improvements
• Analyze campaign data and adjust parameters to improve performance
• Meet with clients as needed to review performance and strategy

The ideal candidate will have:

• A university degree or equivalent in business, digital marketing, data analysis, or a related field
• 1 to 3 years of experience in online advertising, client relations, or business analysis
• Fluency in French and English (spoken and written)
• Comfort with data analysis and performance-based decision making
• Excellent communication skills

Additional advantages include:

• Knowledge of the PPC advertising model
• Skills in SQL or database querying (Redshift, PostgreSQL or equivalent)
• Proficiency in other languages (Dutch, German, Italian)
• Previous experience in HR Tech or recruitment advertising sector

What we offer:

• Flexible remote work policy
• Competitive salary
• Generous leave policy
• Flat and transparent organizational structure
• Regular company events and networking opportunities
• A multicultural, friendly, and stimulating atmosphere with a passionate team

Equal opportunity:

Talent.com is an equal opportunity employer and values diversity. We encourage all applicants, regardless of ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, or any other legally protected status. We are committed to providing an inclusive and accessible recruitment process. If you require any particular accommodation at any stage, please let us know.