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Account Executive, Retail

Build and maintain strong customer relationships to increase sales and satisfaction
Miami
Junior
2 weeks ago
Sysco

Sysco

A global leader in selling, marketing, and distributing food products to restaurants, healthcare and educational facilities, and hospitality businesses.

Sales Representative

This position is responsible for promoting the company's products and services and for building relationships with new and managing existing accounts. The focus is to help FreshPoint customers succeed while achieving sales and profit goals established by the company.

Primary Responsibilities:

  • Account Management: Day to day contact for customer: customer & order inquiries, manage customers to MDA Compliance & ensure customer satisfaction; build out customer call plan and execute against company expectations
  • Increase share of wallet with existing customers via: face-time with customer to identify customer desires/goals, evaluate market trends and recommend products to customers; work with specialists/brokers for product ideation; share information and knowledge with customers as part of value-added service; answer customer's questions about products, prices, availability and product uses; provide product information and practical training to customer personnel
  • Manage activities initiated by FreshPoint CMU HOME team including maintaining customer order guides, LTOs, Red Alerts, etc.
  • Sysco 360: utilize the CRM tool for account management, opportunity tracking, task management, logging and maintaining key customer data: contact information, prospective customer, wins, promotions, future business reviews, etc.
  • Ongoing Training: Sysco360, Tableau Reporting, Penetration Tools, etc.

Education: High school diploma or equivalent, valid driver's license with a driving record that meets company insurability standards. Bachelor's degree in business, or Sales, and Marketing preferred.

Experience: Preferred 3+ years prior retail sales, merchandising or management.

Skills:

  • Knowledge of marketing principles, product lines, ordering procedures and credit terms
  • Ability to manage end to end initiatives through challenging deadlines
  • Excellent organizational and project management skills, including the ability to service multiple customers simultaneously; able to thrive in a fast-paced work environment
  • Proficient in Microsoft Suite of applications (Word, Excel, PPT, etc.)
  • Stay current on existing and new FreshPoint technologies (i.e. GoFreshPoint, e-Commerce capabilities, Tableau, 360, etc.) to ensure customers have the latest information.
  • Ability to sell, ability to multitask, familiarity with customer service activities and interdepartmental and cross-departmental communications, effectively present information, problem solver
  • Preferred: Demonstrated experience with and working knowledge of FreshPoint customers and sales support best practices

Sysco is a global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations.

We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We're looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

Applicants must be currently authorized to work in the United States.

We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.

This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.

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Account Executive, Retail
Miami
Customer Success
About Sysco
A global leader in selling, marketing, and distributing food products to restaurants, healthcare and educational facilities, and hospitality businesses.