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French Customer Service Advisor
Provide frontline French-speaking customer support to resolve inquiries for New Cairo clients
New Cairo City, Cairo, Egypt
Entry Level
15 hours agoBe an early applicant
Sutherland
Provides digital transformation, customer experience management, and business process outsourcing services across industries using technology, analytics, and automation.
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French Customer Service Advisor
Customer Service Specialist – French Account
Location: On-site in New Cairo
Job Type: Full-time
Main Responsibilities:
- Answer customer questions and provide support
- Resolve issues politely and efficiently
- Communicate clearly with customers over the phone
- Ensure customers feel valued and satisfied
- Work with the team to deliver great service
Qualifications:
- Fresh graduates or college dropouts can apply
- Good communication & customer service skills
- Fluent English (B2–C1)
- Positive attitude and willingness to learn
- Strong listening & problem-solving skills
- Team player
- Ability to work night / overnight shifts
Benefits:
- Attractive salary
- Fully paid training
- KPIs paid during the first 3 months
- Social & medical insurance
- Free transportation
- Overnight shift allowance
- Career growth and promotion opportunities
How to Apply:
Send your CV to rania.sekik@sutherlandglobal.com
About Sutherland
Provides digital transformation, customer experience management, and business process outsourcing services across industries using technology, analytics, and automation.