Customer Service Representative
Sutherland
Customer Service Representative
This is a full-time on-site role, located in Cairo, Egypt, for a Customer Service Representative. Responsibilities include managing inbound and outbound customer interactions to provide support, resolving inquiries efficiently, ensuring customer satisfaction, and identifying opportunities to improve customer experience.
Qualifications
Proficiency in customer service, customer support, and ensuring customer satisfaction
Ability to enhance customer experience and maintain high customer service standards
Strong communication, problem-solving, and interpersonal skills
Ability to work on-site in Cairo, Egypt, with a passion for delivering exceptional customer experiences
Fluency in English
Additional Information
Salary starts at 17300 in addition to allowances
Fully paid training
Guaranteed KPIs for 3 months
Social insurance
Medical insurance