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Customer Service Job
Hire and train Customer Service Specialists to handle inquiries and resolve issues
Cairo, Cairo, Egypt
Entry Level
15 hours agoBe an early applicant
Sutherland
Provides digital transformation, customer experience management, and business process outsourcing services across industries using technology, analytics, and automation.
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Customer Service Job
We're looking for friendly, confident, and customer-focused people to join our team as Customer Service Specialists. In this role, you'll be helping customers, solving problems, and making sure every interaction ends on a positive note.
What you'll be doing:
- Answering customer questions and providing support
- Resolving issues in a calm, professional, and friendly way
- Communicating clearly and confidently over the phone
- Making customers feel heard, valued, and supported
- Working closely with your team to deliver great service
Who Can Apply?
- Fresh graduates & dropouts are welcome!
- Good communication and customer service skills
- A positive attitude and willingness to learn
- Strong listening and problem-solving skills
- Comfortable working as part of a team
- Fluent English is required (B2/C1 level)
- Ability to work night & overnight shifts
What's In It For You?
- Attractive salary
- Fully paid training
- Granted KPIS first 3 months
- Social & medical insurance
- Free transportation
- Overnight allowance
Real opportunities for career growth and promotion.
About Sutherland
Provides digital transformation, customer experience management, and business process outsourcing services across industries using technology, analytics, and automation.