SMB Account Executive

SMB Account Executive

SurveyMonkey is the world's most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it's like having a team of expert researchers at your fingertips. Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth.

What we're looking for

We're seeking an SMB Account Executive to manage the full-cycle sales process for SurveyMonkey's enterprise suite, focusing on new logo acquisition and converting existing self-service users with fewer than 1,000 employees. You will identify unique mission-driven needs and build ROI-based business cases for diverse public and private-sector stakeholders, while leveraging AI and various Sales platforms to maintain a disciplined pipeline from initial prospecting through to close.

What you'll be working on

• Full-Cycle Sales Ownership: Manage the entire sales motion from initial prospecting and outbound outreach to consultative positioning, complex negotiation, and closing.
• Strategic Pipeline Development: Identify and qualify high-value prospects and expansion opportunities using tools like ZoomInfo and Outreach.
• Methodology-Driven Selling: Apply the Sandler selling methodology and MEDDPICC framework to uncover customer needs, map capabilities, and articulate ROI.
• Data-Informed Deal Management: Utilize Salesforce and Gong to track deal progress, maintain accurate forecasting, and refine strategies based on interaction insights.
• Territory Strategy: Prioritize accounts and manage multiple workstreams concurrently to consistently achieve quota and maintain a healthy pipeline.

We'd love to hear from people with

• B2B Sales Experience: 1-2+ years of full-cycle sales experience, specifically navigating complex organizational structures (experience selling to Marketing, HR, or IT is a plus).
• Proven Multi-Channel Prospecting: A track record of generating pipeline through outbound value-selling, inbound marketing leads, and product-led growth signals.
• Methodology Proficiency: Demonstrated success applying MEDDPICC or a comparable framework to manage stakeholders and close enterprise-level deals.
• Sales Tech Stack Expertise: Direct experience using Salesforce, Outreach, Gong, and ZoomInfo to manage a book of business.
• AI-First Mindset: Proactive in adopting AI productivity tools to automate administrative tasks, allowing for more "high-value" human interaction and deeper strategic account planning.
• Value-Based Selling Skills: Experience building formal business cases, developing internal Champions, and executing Mutual Action Plans (MAPs)

The base pay and on-target commission provided for this position ranges from CAD $73,950 / year - $87,000 / year OTE depending on the geographic market and assuming a full-time schedule. Actual base pay is based on a number of factors including market location, job-related knowledge, education or training, skills, and experience. Additional bonuses and commissions may also be offered as part of the total compensation package, in addition to a competitive benefits package including medical, dental, vision, life, and disability insurance; RRSP matching; flexible spending & health savings account; paid holidays; paid time off; employee assistance program; and other company benefits.

SurveyMonkey believes in-person collaboration is valuable for building relationships, fostering community, and enhancing our speed and execution in problem-solving and decision-making. As such, you will be required to work from a SurveyMonkey office up to 1 day per week. #LI-Hybrid