Solution Sales Executive - Customer Experience (CX) - Canada

Solution Sales Executive - Customer Experience (CX) – Canada

We help the world run better. At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

SAP Customer Experience helps build trusted relationships between brands and their customers to unlock a new world of digital innovation, customer value, and sustainable growth. SAP Customer Experience brings together the portfolios and teams from the Hybris, CallidusCloud, Gigya and Coresystems acquisitions to form SAP Intelligent CX, our integrated technology suite. We have a bold mission ahead and have complete support across SAP to revolutionize the front office and bring it together with our back-office through S/4HANA. Across SAP Customer Experience, being bold and winning is paramount to our culture and our people thrive in high performing teams. We seek talent who want to innovate, be disruptive, and who support mutually agreed upon goals and ambitions. As a fast-paced growth business, there are no limits to how our teams will shape the future of SAP and our industry.

The Solution Sales Executive (SSE) will be responsible for driving new Customer Experience business within the SAP customer base where they will be responsible for full sales life cycle from demand generation to closing. SSE will also partners with the end-to-end account owner to drive solution specific sales motions, bring in domain expertise to solve customer business challenges, and grow the customer's SAP footprint through renewal and expansion to support long term customer success.

The primary purpose of the Senior Solution Sales Executive is to achieve their overall revenue goal. In order to achieve this goal, the Senior Solution Sales Executive must create a complete territory business plan that generates at least 4x their quota in pipeline opportunity. The Senior Solution Sales Executive is responsible to identify and qualify opportunities, develop and drive strategy. The Senior Solution Sales Executive will develop an opportunity plan containing the value proposition for all of SAP's targeted line of business solutions (CRM, HCM, SCM, GRC, EPM, Business Intelligence, etc.) and services to potential customers & prospects in that territory. It is expected that the Senior Solution Sales Executive be adept at creating and nurturing executive relationships on their own while positioning the SAP executive team.

Generate demand, manage pipeline, and close opportunities

Develop opportunity plans containing compelling solution value propositions

Conduct White Space analysis to identify growth opportunities

Work with wider account team on sales campaigns

Manage customer relationships at the solution area/buying center level

Progress opportunities for move to cloud/expand footprint accounts or accounts which are new to the solution area

Utilize deep knowledge of how companies operate, business models, strategies, and end-to-end business processes

Stay informed about SAP's competition and value drivers

Leverage SAP's comprehensive team of experts and industry knowledge to effectively address customer needs

Build customer participation in relevant SAP communities, programs, and events

Facilitate collaboration with the partner ecosystem

Proven track record in business application software sales with overachievement of quota

3 – 5 years of experience in sales of business software/IT solutions

Deep understanding of the solution and solution innovations

Broad understanding of the SAP solution portfolio and the business processes it enables to drive customer value conversations

Established relationships with account teams, Customer Business Office (CBO) teams, and relevant geo unit leaders

Alignment with product/solution management teams and marketing organizations a plus

Demonstrated success with large transactions and challenging sales pursuits

Proven contractual and negotiation skills

Experience driving renewals, expansions, and up-sells of subscription or perpetual license-based solutions

Knowledge of financial, competitive, regulatory environment

Bilingual French/English preferred