IT Support Specialist

The Job

The (Junior) IT Support Specialist gives technical support to organization with regards to their physical workplace as well as the needed software in a dynamic and modern environment. Beside the normal day-to-day operation (first-line support in the broadest sense), you will look for improvements and help implementing those. As cyber-security is key for our organization, you will be the first-responder and act on incidents together with our partners. As part of the IT Operations team you will solve different problems as they arise and together with your colleagues support our internal and external customers. The job gives the ability to grow within the stichd organization to a next-level within Infrastructure or Applications.

Your Mission

Operational Support:

• Day to day management of stichd supplied devices laptops, mac-books and mobile phone support
• Incident management
• User management based on Azure
• Software support on standard Stichd application
• Maintaining and updating documentation
• Security and Compliance:
• Make sure that all IT security policies and compliance requirements are applied.
• Maintain Roll Based Access Control for all functions.
• Take action on Cyber Security incidents
• Support Users in Backup/restore functionality where applicable

Your Talent

• MBO-4/HBO level, preferable Information Technology, or a related field.
• Relevant certifications (e.g., ITIL, Microsoft Certified: Azure Administrator) are pré
• Extensive knowledge of Microsoft 365 environments
• 1+ years of experience in IT Support, with a focus on Azure environments and infrastructure.
• Proven experience in cloud environments (preferably Azure) are pré.
• Knowledge of IT infrastructure components, including networks, servers, storage, and security.
• Good communication skills, with the ability to clearly articulate technical concepts to non-technical stakeholders.
• A proactive approach to continuous improvement and innovation.
• Willingness to grow within the organization towards next level
• Preferable Dutch speaking and good knowledge of English

This role is based in 's-Hertogenbosch, the Netherlands. Working remotely from other countries is not possible and to be eligible for this position, you must be authorized to work in the Netherlands without requiring a work permit.

We Offer:

• Our salaries are based on 38 hours per week, but fulltime work is 40 hours per week. Instead, you choose between a lot of holidays; 40 per year ór choose for a 40-hour salary per month with still 28 holidays. You can switch every six months;
• Annual bonus scheme;
• New hires (introduction) days with all new colleagues from all our global offices;
• Great offer of e-learnings and a training offer for personal development;
• Choose between lease-bike, NS Business Card or travel by car for € 0,23 per km (>10km).
• 8% holiday allowance, employee insurances and a good pension scheme;
• Employee discount on the PUMA, Levi's, Fuelforfans and BMW Lifestyle websites;
• Hybrid working. On fulltime basis 3 days in the office and 2 days at home (incl. allowance for home working);
• Flexible working hours, modern workspace and a good working atmosphere;
• International working environment with colleagues of more than 50 different nationalities;
• Wellbeing activities (f.e. yoga and bootcamp);
• Community involvement (stichd impact tool);
• stichd drinks 5/6x per year in the city center of Den Bosch;
• Work hard, play hard. Our stichd-events are legendary.