Client Implementation & Services, Associate 2

Who We Are Looking For

We seek a detail-oriented and analytical professional with proven experience in reconciliation, custody, and accounting operations. The ideal candidate will possess strong interpersonal and communication skills, the ability to work effectively in a high-paced environment, and the competence to resolve client inquiries with accuracy and efficiency.

Why This Role Is Important To Us

The team you will be joining is a part of State Street Global Service. This role is critical to ensuring accurate and timely reconciliation, resolution of trade and cash discrepancies, and prompt handling of client queries. The position directly supports operational integrity, client satisfaction, and risk mitigation in custody services. Join us if making your mark in the financial services industry from day one is a challenge you are up for.

What You Will Be Responsible For

As Associate 2 you will:

1. Ensure compliance with CMS requirements, including daily and weekly reconciliations for cash, stock, and income.
2. Identify and analyze failed or unmatched trades, determine root causes, and initiate resolution processes.
3. Gather, validate, and record data from internal systems.
4. Coordinate with internal and external stakeholders to facilitate timely issue resolution.
5. Monitor cash flows, SWIFT messages, and faxes; follow up with relevant teams as needed.
6. Review and address client queries related to custody and accounting matters.
7. Conduct problem analysis, gather relevant data, and provide conclusive recommendations.

What We Value

These skills will help you succeed in this role:

• Exceptional client service orientation and collaborative team spirit.
• Strong written and verbal communication skills in English.
• Meticulous attention to detail and excellent organizational skills.
• Proven analytical and problem-solving capabilities.
• Ability to manage multiple priorities in a dynamic, fast-paced environment.
• Proactive, self-driven approach with flexibility to adapt to changing priorities.
• Commitment to meeting deadlines with accuracy and efficiency.

Education & Preferred Qualifications

• Bachelor's degree or equivalent work experience, preferably in Finance or a related discipline.
• 2–3 years of relevant professional experience, ideally in reconciliation, custody, accounting, or trade & settlements.
• Solid understanding and exposure to capital markets.

Additional Requirements

• Proficiency in Microsoft Excel and Word.
• In-depth knowledge of settlements, reconciliation, fund accounting, and capital markets.
• Familiarity with SICAV funds and associated accounting processes.
• Advanced knowledge of settlement-specific processes for securities and cash.
• Strong time management skills with the ability to reprioritize tasks effectively.

About State Street

State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow

We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You'll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility

We truly believe our employees' diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.