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Client Implementation & Service, Associate 2

Coordinate cross-functional client service initiatives to improve client satisfaction and reporting
Bangalore
Junior
7 hours agoBe an early applicant
State Street

State Street

Provides investment servicing, management, and data solutions for institutional investors, including asset managers, pension funds, and insurers.

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Associate, Client Service Team

Associate to join State Street's Client Service team within Institutional Services. This position will be based in Bangalore, India.

As Associate you will:

  1. Coordinate with team members, internal business partners and external vendors, support the development of initiatives to provide a holistic view of client, ensuring consistent metrics and measures of success and a focus on improvement prioritization
  2. Assist in the management of key activities from client service
  3. Collaborate with cross-functional teams to understand business needs and requirements for reporting and analysis
  4. Field general enquiries from internal stakeholders and client on non-operational cases.

These skills will help you succeed in this role:

  • Strong organizational, presentation and time management skills
  • Excellent written and spoken English – additional languages welcome
  • Pro-active, detail oriented and a team player
  • Proficiency with PowerPoint, Excel, Word and Office
  • Degree in Marketing, Finance, Business Administration or a numerate discipline preferred
  • 1 - 3 years of relevant experience

Additional requirements:

  • Demonstrates ownership and accountability for assigned events and deliverables
  • Proactively escalates issues and collaborates effectively with stakeholders
  • Adapts to changing volumes, priorities, and market practices

State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You'll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

We truly believe our employees' diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

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Client Implementation & Service, Associate 2
Bangalore
Customer Success
About State Street
Provides investment servicing, management, and data solutions for institutional investors, including asset managers, pension funds, and insurers.