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Alpha Implementation BA, AVP

Lead client onboarding to implement the front-to-back investment servicing platform
Hangzhou, Zhejiang, China
Senior
yesterday
State Street

State Street

A global financial services provider offering investment management, research, trading, and financial data analytics for institutional investors.

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Alpha Implementation Specialist

State Street Alpha brings together our clients' chosen real-time data and intelligence across the investment cycle to help them make better decisions and deliver growth for their clients. We are the partner who can help them streamline and improve their day-to-day operations – freeing them to focus on innovation and growth. The State Street Alpha client implementation team is looking for a qualified leader with strong experience in project management, analysis, system flows, and business architecture to execute client implementations of the industry's first ever front-to-back client servicing platform.

The successful candidate must be highly organized and be able to move seamlessly between multiple implementations and changing client requirements. The Alpha Implementation specialist will be responsible for participating in the due diligence, solution design, and the post-go-live efforts for several client implementations (likely simultaneous). The role will include implementing solutions not only for specific clients, but also as part of the core Alpha platform that will be leveraged across all Alpha clients.

What You Will Be Responsible For

As Alpha Implementation specialist, you will:

  • Participate in the client solution design (operational processes as well as system functionality), conversion approach, implementation plan, go-live, and post-go-live activities for converting clients onto State Street's Front to Back servicing platform
  • Work with external clients and portfolio managers to configure the Alpha platform for client-specific workflows
  • Manage the definition of services, service level agreements, in/out scope discussions, and change control items with the client and internal stakeholders
  • Collaborate with other teams to share approaches, develop best practices, and improve team capabilities to successfully migrate clients
  • Coordinate with a Model Office environment and team for internal and external testing and POC purposes
  • Become a product and platform SME on State Street's Front-to-back platform
  • Organize and conduct implementation project status meetings, including communicating status to internal and external stakeholders
  • Domestic and/or international travel may be required

What We Value

State Street considers all disciplines when hiring for a job and seeks out candidates who demonstrate the following:

  • Experience integrating with other industry software providers to promote platform interoperability
  • Strong problem solving and project management skills
  • Ability to work in a fast-paced, deadline-oriented, globally structured team-based environment
  • Expert in MS Office including MS Visio, MS Project, and PowerPoint

Education & Preferred Qualifications

  • Bachelor's degree or above
  • 6+ years of financial industry experience across front office functionality along with middle (IBOR) and back office systems, services, and data domains
  • Prior experience leading large scale client conversions and onboarding efforts in the financial industry

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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Alpha Implementation BA, AVP
Hangzhou, Zhejiang, China
Customer Success
About State Street
A global financial services provider offering investment management, research, trading, and financial data analytics for institutional investors.