Program Project Coordinator - Sustainable Transportation

Program Project Coordinator For Transportation Services

Located in the heart of Silicon Valley, Stanford Health Care's mission is to heal humanity through science and compassion, one patient at a time. The Facilities Services division plays a key role in helping Stanford Health Care accomplish this mission. With a fast-paced, tech-savvy, and lean culture that focuses on goals, metrics and continuous improvement, Facilities Services provides non-clinical operational support to Stanford Health Care and other Stanford Medicine entities to ensure safe and successful non-clinical operations 24/7 and plan for the organization's future facility needs. Transportation & Grounds supports a wide array of functions from parking and transportation services to the sustainable management of over 1.8 million square feet of outdoor space. The business unit oversees parking and traffic management, transportation demand management, shuttle operations, hospital transportation operations center, fleet management, technology and data, patient transport, communications and outreach, landscaping and hardscaping, and exterior maintenance. Transportation & Grounds manages 30 parking garages/ lots, 15,000+ parking spaces, 5,000 vehicles per day, 1,400+ riders per day, 125+ parking interactions per day, 50+ tree and plant species, and 1,000+ pieces of furniture. If you are good at what you do, you can work anywhere. If you are the best at what you do, come work at Stanford Health Care. The Program Project Coordinator for Transportation Services provides support for sustainable transportation operations across multiple Stanford Medicine entities. This role is responsible for the effective and efficient operation of: Transportation Demand Management programs such as transit passes, commuter buses, and carpool; fleet operations including vehicle maintenance, management, and safety; and patient and staff shuttle programs. This is an on-site at Stanford Health Care, with a primary work location in Palo Alto. This person should be capable of quick learning and problem solving, while managing operational projects that require coordination with neighboring departments. The role will engage directly with staff, patients, and visitors as a representative of Transportation Services, providing information and support related to Transportation Demand Management Programs.

If you are interested in joining a nationally recognized health care system that was recently recognized as one of the top ten hospitals by U.S. News, home to numerous Nobel Prize winners, and being part of a cohesive team, please read the job description below.

A Brief Overview

Under the direction of the Manager, assist managing projects and programs which support the Stanford Hospital and Clinics organization and integration of the department. Provides leadership in the areas of financial management, human resources, communications, purchasing, inventory management, and other department support. Coordinates projects and activities. Serves as liaison to customers and other departments. Strong, positive relationships required with support departments as well as with vendors.

What You Will Do

The duties include:

• Project Coordinator: Manages reporting and ensures company resources are utilized appropriately. Manages project schedules. Coordinates departmental project activities and ensures project phases are documented appropriately.
• Leadership: Manages individual projects as they arise and provides direction regarding additional areas of opportunity. Presents results and manages/facilitates individual workshops and committee meetings.
• Administrative Support: Provides leadership and expertise of the administrative processes and flow of paperwork within Stanford Hospital and Clinics (SHC).
• Human Resources & Recruitment: Provides policy and procedure expertise as requested by the Management Team. Guarantees timely submission of evaluations and paperwork associated with the smooth functioning of personnel within department. Coordinates hiring new employees, and gives initial department orientation and reviews departmental HealthStream Courses compliance.
• Supplies and Inventory Management: Oversees equipment and supplies allocation. Facilitates periodic inventory review of all equipment and prepares appropriate facility reports as requested. Tracks and presents cost management efforts to at departmental staff meetings.
• Events Coordinator: Manages events.
• Department Support: Coordinates requests for support from departments such as communications, housekeeping and engineering and maintenance. Serves as the STAR representative, coordinating the installation and maintenance of data and phone communication. Works with representatives from those departments to insure that quality work is completed on a timely basis. Ensures that new hires have resources as needed – at the right place at the right time.
• Other Duties: Participates in projects as assigned and completes within requested timeframes. Performs other related work as assigned.

Education Qualifications

The qualifications include:

• High school diploma or equivalent required. Bachelors Degree preferred.

Experience Qualifications

The qualifications include:

• Two to five years of experience interacting with clients, customers and/or patients in a complex environment.

Required Knowledge, Skills and Abilities

The required knowledge, skills, and abilities include:

• Extensive knowledge and understanding of hospital and clinic organization preferred.
• Excellent organizational and problem solving skills with the ability to prioritize multiple and diverse tasks.
• Possesses an ability to manage multiple changing priorities.
• Must be able to take direction and work effectively both alone and collaboratively with others.
• Demonstrated ability to independently seek out and obtain information.
• Demonstrated ability to exercise good judgment and use discretion in confidential situations.
• Excellent written and verbal communication skills required.
• Able to communicate clearly and maintain professional appearance and composure with all types of individuals including faculty, management staff and others.
• Exhibits a professional approach to work including a sense of responsibility for assigned duties.
• Prepares and manages accurate file systems in a manner that is consistent with standard office practice.
• Ability to utilize critical thinking skills and time management principles in developing effective work plans to achieve goals.
• Demonstrated ability and interest in learning new software programs as required.
• Intermediate level proficiency using computer software systems including Microsoft Office, Word, Excel, PowerPoint as well as other office equipment including Meridian phone system, copiers, facsimile, etc.
• Follows safety policies and procedures. Incorporates ergonomic principles in work habits.

SHC Commitment to Providing an Exceptional Patient & Family Experience

Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford's patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery. You will do this by executing against our three experience pillars, from the patient and family's perspective:

• Know Me: Anticipate my needs and status to deliver effective care
• Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health
• Coordinate for Me: Own the complexity of my care through coordination

Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.

Base Pay Scale: Generally starting at $42.49 - $55.24 per hour

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.