Client Success Consultant
Spektrix
Client Success Consultant
We're looking for someone who is excited by the chance to change the way that people in the arts and entertainment sectors use data and software for the better. Consultants partner with Spektrix clients to utilize Spektrix software and data to achieve their strategic goals, focusing on audience development, revenue growth, donations, and streamlined business practices. You will do this through leading sessions and facilitating conversations, advising on the right approach, problem-solving, training, and data analysis. Your role is to really understand our clients' needs and advise on the best solution that delivers long-term impact and successful adoption of the Spektrix tools.
To enable this, you'll be part of a team dedicated to the success of a cohort of our clients. You will play a key role within that team, delivering high impact solutions to meet clients' needs. Additionally, you will be part of our global community of consultants who work on initiatives together.
Spektrix is a growing collection of creative problem solvers focused around the arts and technology whose mission is to help arts organisations be more successful. We're doing this through a combination of cloud-based software and consultative customer support that empowers arts organisations to grow revenue, increase efficiency, and build stronger relationships with audiences. You'd be joining a team of over 260, based across our New York, London and Manchester offices and working with over 750 arts organisations in North America, the UK and Australia.